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November 2023 by Marie Buck
The people are rude the bank doesn’t smell like it’s being cleaned, they are discriminating against blacks I dislike how the bank manager yelled at security.
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June 2023 by Nico Gardner
This ATM is also closed. Only open when bank is open. I didn’t know ATMs closed. There doesn’t seem to be a Chase ATM open in Chicago. ATMs don’t close. It’s a robot.
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May 2023 by Jennifer Fravel
ATM's were not working on Saturday the 28th of April. Was charged a non-atm fee from another machine and chase transferred me 3x to different people telling me they can't refund the fee. I'm pulling my money out. Screw this place
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March 2023 by Lara J.
This bank sucks. ATM is inside. So it's not open 24/7. Pretty much pointless to have a bank here
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August 2022 by Camila Marquez
I showed up at 4:30pm and they were closed. On Chase’s website and google it says they close at 5pm.
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March 2021 by Eddie Clayton
Excellent service top notch service I been with chase for years
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April 2020 by Gil A.
Horrible service. Pick a different bank and location. They would have to pay me to use their bank.
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November 2018 by Susan Quan
Go to Bank of America across street. They have better services. Chase service is getting worse and worse.
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November 2018 by Felipe Sanchez
Awesome place great employees
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October 2018 by Ian Truelove
My husband and I came to open a joint account. We received a friendly greeting from the ladies working there. Miss Abi guided us through the process and worked diligently to help us open the account. She helped explain how the account would work, we appreciate her patience. I would recommend this chase bank location to others in the area!
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April 2018 by TEJAS SARMA
Need more staff
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January 2018 by Alex A.
ATM isn't available 24/7
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October 2017 by Tanetra Smith
Need more than one teller
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September 2017 by R H.
I just moved to Pilsen a few months ago and this Chase bank is disappointing. The employees provide great customer service but there isn't an ATM you can access when the branch isn't open. Ridiculous, I'll be switching banks.
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June 2016 by Vanessa Badillo
Worst customer service experience at this location. Employees are very rude with lots of attitude. Since when does a security guard get involved with customers transactions? I wasn't making a scene, he overheard my question to the teller and decided to involve himself. I will never do business at this location ever again.
