-
July 2023 by Chiharu Lau
I walked in today. Charmetha helped me in a timely manner and she was very friendly and professional. I hope every Chase staff is like her
-
July 2023 by Pearl Foucher
Extremely poor customer service! I recall there used to be a procedure for seeing a banker; today, no sign in form. A lady without a name tag or title asked me “Why I needed to see a Banker” in the middle of the lobby of the bank. Too casual and very unprofessional, I thought. I was not going to discuss my business in the lobby of the bank to someone who didn’t provide a name or title. The dialogue from the professional’s in the bank was condescending, disrespectful and discriminatory. A White lady asked me if I had an account ? She was the worst!
-
March 2023 by marvin turner
Went to this branch location and was robbed out of $700.00 by their atm machine worst experience of my life.
-
May 2022 by Ernest Bradley
Chase Banking on 103rd has always treated friendly and in a business like manor.
-
August 2021 by Gary Chan
Karen bennet at chase bank in roseland refused services to me. This is discriminatory practices against an Asian individual in an all black neighborhood. An Unjust and unfair practice.
-
April 2021 by Capt 12
I've been waiting here for over an hour waiting to be helped by a banker. Their excuse? They're understaffed
-
February 2021 by Ike The Don
Parking be real busy especially during the rush hour
-
November 2019 by Hunny Bunny Chi-town
The nice
-
June 2019 by Bakeeta Harris
I went in to open an account when I got off work. I was told at 4 they close soon so I should come back in the morning. I told the clerk that I work mornings. She still insisted I come in the morning. They close at 4:30.
-
February 2019 by Jerome Segura
Horrible service waited almost an hour to speak with an Banker no one acknowledge me skipped over my name on the sign in sheet just terrible.
-
November 2018 by Laura Pinkston
I came to this branch at 540pm, they close at 6pm, they are supposed to assist you if you're in the building. Nope they turned me away. Not Cool Chase.
-
June 2018 by Carmen Dodd
This is strictly about the personal banker services, not the teller services.
-
May 2017 by Naomie
Kept having me go back and forth for some papers just to open an account knowing that I take the bus, had my son with me, pregnant, and it was raining. All because they needed one paper with my address on it but then turned around and said I needed a utility bill. Just did the most for no reason.
-
March 2017 by Domonique Walker
Love Chase they always go Above and beyond for their customers
-
January 2017 by ANTHONY S.
Hate the parking here, but the service is quick. I like that you don't always have to go to the teller for withdrawals.