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February 2024 by Ann Bully
TRASH location the security lady that works there is helping thieves to steal your phone or purse if you turn your head or lay it down I WILL never go there again
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August 2022 by Edgar J.
Today, Ashley, a Chase customer service rep, who met my mother and I in the lobby, exemplified, what a thoughtful, fully knowledgeable, and incredibly considerate bank rep should strive to be. My 84-year-old mother was feeling a bit weak but focused on getting a future appointment and enabling her Bank app to work. During this resolution, which could have been done via a phone call, but without guidance, we had 'forgot password' glitches, my mom did not know if her thumb print worked, the bank system could not help do a reset since the app had not been used in 90 days, Ashley helped clear out her phone's cache, it had to be restarted twice.....but none the less, Ashley's thorough understanding of all the security points, while being patient, and keeping an eye on the lobby customer flow was admirable and without peer. Chase bank on Kedzie boss, please share Ashely's praises. She is worthy of the highest recognition Chase offers. Ashely is going places!!.....she'll make a great boss someday too! Thank you for hiring and having her on your team!
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July 2022 by Steve Flowers
Always clean and fast service
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March 2022 by Ashley Ellis
Super ghetto very unprofessional they spend more time talking to each other then helping there customers
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August 2021 by Gi Gii
Super friendly and helpful staff they follow the guidelines of Covid easy place to open a bank account
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April 2021 by Daphne Moore
Every time I visit the bank someone always greet you with a smile. Each of the bank tellers are happy to help. I am glad Chase Bank is located in my neighborhood
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March 2021 by Caprice Pryor
I wasted one hour waiting in line just to get to the front and be told I’m not able to withdraw a cashiers check at this location because I need two forms of ID. I provided my debit card and my ID and was still told I wouldn’t be able to get my money from my account. I was then directed to another chase bank location.
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December 2020 by Grace angelina
Super friendly and helpful staff they follow the guidelines of Covid easy place to open a bank account
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October 2019 by Amber Ball
We have been banking with Chase Bank for various years, thank you!
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June 2019 by Regina Monroe
..opened a business account a few weeks ago at another location but had a few questions regarding the account. Talked to Octavia on the phone today and was quite shocked and disappointed with our conversation. She was snappy , condescending and rude. Didn't answer my questions directly. Extremely poor customer service. I expected better from Chase.
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July 2017 by Latrice A.
This is my local Chase Bank it has went through some changes they now have limited teleservices but have Incorporated new state-of-the-art ATM machines that require you to use the chip only debit and credit cards everything is touch screen now and user-friendly but it does not help what cutting down on the line of people some people just prefer to go to a Human Instead of a machine I'm old school in that way to one of the options that I do like about the machines that you can press the option to get a image of check image of your deposit for proved if something goes wrong if you do put it in the machine that to me is peace of mind that I have an image with my name on it with the amount that I have deposited into the machine so I have some type of evidence of there some type of snafu. It is the closest to me so I will continue to patronize and hopefully not have any issues there is a bank manager there her name is escaping me with every time I come into this Branch she greets me always with the hello and the biggest smile I ever seen in my face and always make sure that I am taking care of or show which line or laying is available for teller or from machine and I always extends to see you later when I leave
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April 2017 by Anais Nieves
I just walked out from there at 11:30 and I just had to say All the women working in the floor were so nice and friendly. They greeted everyone and there was nothing but smiles. I love going to places and not getting attitude from the workers. Good job!
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March 2017 by Barbara Gaston
Friendly staff
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March 2017 by Maksym Balenko
Very frendly, polite and attentive personnel.
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October 2016 by Najia Hutcherson
Always a good experience here. The staff is friendly and informed and always happy to help. Some time one of the outside ATM's won't work, but there is always a sign posted.
