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March 2024 by Elizabeth Yanez (Mrs.eYanez)
THE WORST CUSTOMER service ever! my mother was going to this chase to deposit money into my account. She is elderly and they did not help her at all. They refused to attend her or to hear her out. I tried calling ahead of time to speak with someone so that they can help her and no one ever answered the phone.
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February 2024 by Juan Hernandez
One ATM working with a long line. Chase Bank does not care about their Latino customers. Shame on Chase Bank for not trying to improve this location even though it’s a very busy location.
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July 2023 by Blue Blue
Good luck finding somewhere to park !!
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July 2023 by Gerardo Cucul Chub
I am from Guatemala, here I live in Chicago, I need to know the hours and requirements for opening an account, please
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May 2023 by Bryan Abrego
They don’t answer the phone, chase has robo callers and doesn’t give u the option to speak to a representative.
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April 2023 by Andy Galvan
Dont bank with chase they did me a fraud and dont want to refund me back my money
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December 2022 by Rafael Avila
This place is absolutely ridiculous!!! Super long wait lines streching out the street!! Only 2 tellers!!! I guess the saying is true they treat people the way rhey see them!!! Go to any other affluent location and this sort of thing does not happen....and not to mention the super filthy atm area, worst thing is that you can totally hear people constantly complaining about the issue but chase (this location) does not care about their clientelle..
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November 2022 by Leslie Lnrs
Rude and inefficient staff. I went to book an appointment and they refused to give me one. Plus waiting time is ALWAYS an issue with this bank.
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September 2022 by kairi kuran
Great service during the day but don’t come here at night. The little machine that lets you in doesn’t work.
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August 2022 by Zakee Clinton
Don’t go here with a check they’ll take you threw hell just to verify a personal check.
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July 2022 by Frankie Melendez
This is the worst Chase bank to go to. They're so inefficient. I don't have a problem with waiting but I always have to wait 15-25 minutes. I highly recommend the location on Berwyn (6532 W Cermak Rd, Berwyn, IL 60402)
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December 2021 by Pete Meza
Save your time,money, and health... bank elsewhere. This is the worst Chase branch ever!!! 2600 S Springfield, Chicago.Super-slow,snail paced teller service. Clouded-over, unreadable ATM covers. Bad feel in general from this“bank".(And I use the term loosely). PM
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August 2021 by sylvester carrizales
It'$ open ?
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July 2021 by Jose
Stupid bank doesn't have enough workers.
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April 2021 by Pedro Franco7
This the worst service I ever got in a chase bank customer service not helpfull at all they had me waiting for a banker in the lobby then they told me to go to the car to wait brcause of the pandemic they couldn't have to many people in the lobby wich is understandeble. I waited for 30 minutes in the car then they call me to let me know they won't be able to see me until the following week because they didn't had any open appointments. On top of that they were very rude very unprofessional.To the branch managers don't forget that your front desk is the image of your branch.Will never go back to this specific Chase branch.
