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November 2023 by Gudiño Entrelibros
The service was horrible, because of only 6 minutes of delay they did not attend to me, when I made my appointments 2 weeks ago due to work issues, it is not possible, terrible service, they started to attend to another person, who only gives 5 minutes of tolerance, you have to take into account external factors why people can be delayed for a few minutes, I spoke with the manager and he did not give me a solution, only to wait longer, the truth is that Bad service, I lost my day of work and I missed the Appointment, it cannot be, zero star rating.
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May 2023 by L BLANCO
ATMs never work. Every time i come here there's a line to use the ATMs... At this moment only one ATM is functioning, it's weekend and we got more than 15+ people in this entrance lobby packed together. Big no . Sadly theres no other closer chase location nearby . This bank needs a to do better ...
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May 2023 by Angelica Godinez
Chase bank costommer service is bad in general. If you need to open a new acount you will get an apoinment in a week or more . So any other bank will be better then chase. Zero stars!
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April 2023 by Nima
High volume chase with friendly and quick service. Parking off to the side.
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October 2022 by Bill Altmayer
Truly great customer service at this location. Vanessa Urq*** was our attendant… charming, professional, extremely courteous and abundantly helpful. I’m proud of her, as this speaks volumes of the entire branch… teamwork, customer first attitude, and overall good achievers. We are grateful for the greatest service. The other branches are good, but Vanessa showed us today that this branch is the gold standard! Also worth mentioning… the newly paved parking lot!
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April 2022 by Clay K.
Nice bank location with friendly tellers. Yeah, the line does tend to be long on saturdays. However, you can tell that they try their best to push people through so it moves pretty quickly.
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September 2021 by Sharvon Freeman
Great bank
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April 2021 by Enrique Canuto
Great customer service but usually very busy .
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March 2021 by Will J.
Just wanted to give a huge shout out, I believe the tellers name was Vanessa, she was incredible polite/kind while she helped me with a ton of bonds I've had since I was a kid. It seemed like a lot of work but she made the whole experience very enjoyable, and I'm happy that I was helped by her. I've been coming here for years and although the lines can be long, the personnel is polite and they do their best to get you out In a timely manner. Thanks again Vanessa and thank you Chase for having a great building :)
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February 2021 by Tom Jackson
Only one of their ATMs work.
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January 2021 by Rose S
Good customer service, looks like they really keep the place clean. ATMs are almost always out of service though
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January 2021 by dennis j
Nice greeter
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November 2020 by GAMSER 1177
3 out of 4 ATM machines are not working!! Lines are big and people have to wait long time.
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July 2020 by V1Zhual
Told me they would contact me after lunch for a business Account. Never call me back, left my details and everything. Lost a client
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May 2020 by Angel Zavala
Friendly and helpful tellers.
