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December 2023 by Judith V
Julio was great! He helped out my father and I without any issues and he was very helpful.
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November 2023 by Sharon Johnson
Quick friendly service
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November 2023 by Dadarknight Batman
Horrible customer service. It's obvious to me there stereotyping people.. ur opinion means nothing if a customer says they want something banky done then do it. Don't play with words to trip people up then tell them over a technicaldly NO WE WONT DO THAT
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July 2023 by Julio Torres
There is a very strong Customer service system in place, it work .don’t change a thing.
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July 2023 by Claudia Galicia
Most unprofessional tellers ever I had 2 different person help try and deposit a check from my deceased husband and they waisted my time telling me they couldn't help me this will the last time I step in this location
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July 2023 by Aikol Kerez
Miss. Johanna like hostess is very polite , kind and professional ! Good service!
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May 2023 by Fabiola Zając
I went there to report my lost debit card. Young girl at the window never reported it. I was waiting for 3 weeks for my new card. When I called assistance I found out it was never reported. Seriously?
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April 2023 by Caitlin McLysaght
I can't speak highly enough of the service I received when I stopped by this Chase a month ago. I was doing a change of address at the Secretary of State facility across the street and one of the forms I brought didn't work, so they recommended I go to my bank to get a different form of ID.Yetsira partnered with me to find a solution and was able to get me exactly what I needed. She was also SO understanding, nice, and patient with me when I was all stressed about not having the right paperwork. She went above and beyond and I would make a point to go back to this Chase because of the service I received from her. Reading some of the other reviews it’s clear not everyone had my experience, but based on Yetsira’s support it was a 5-star experience for me, hands down.
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March 2023 by Caitlin M.
I can't speak highly enough of the service I received when I stopped by this Chase a month ago. I was doing a change of address at the Secretary of State facility across the street and one of the forms I brought didn't work, so they recommended I go to my bank to get a different form of ID. Yetsira partnered with me to find a solution and was able to get me exactly what I needed. She was also SO understanding, nice, and patient with me when I was all stressed about not having the right paperwork. She went above and beyond and I would make a point to go back to this Chase because of the service I received from her. Reading some of the other reviews it's clear not everyone had my experience, but based on Yetsira's support it was a 5-star experience for me, hands down.
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February 2023 by Dennis Happe
Worst service I've ever seen I ordered a box of half dollars told me they'd be in in a week then find out they didn't order it cuz they don't have the room if that isn't a dumbest thing I ever heard of my life so go to another Outlet if you want to save time
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February 2023 by Kodi Nelson
I called multiple times and they never answer their phone. I suggest getting another bank.
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October 2022 by C J
I’ve been in the drive thru for over 40 minutes. I called the bank but got call center. Explained only 2 cars in front of me. He tried to call bank but they were not answering. This branch has given the worst experience ever. 0 stars if I could give. Just horrible. Still waiting……
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October 2022 by Lisa Alvelo
Terrible customer service needs to improve customer service oriented.10/31/22 9am .She said hi good morning to everyone accept me.Give job to someone who appreciate job .
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September 2022 by Martha E.
Queria hacer una cuenta de ahorros, la persona que me atendió fue grosero y rudo, fui a esta dirección por que vi los comentarios de otro banco, y su comentario fue el siguiente. NO HAGA COSA DE ESOS COMENTARIOSy ahora entiendo porque lo dijo, ese banco tiene un pésimo servicio
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April 2022 by Charles Osleber
Unfortunately this branch is the closest one to my business and it is absolutely terrible! I’ve waited both inside and outside in lines that most efficient bankers would make short work of, but this branch is by no means efficient! Whether it be for the notary who never seems to be in/available, the terrible customer service, the lack of care by its employees AVOID THIS BRANCH AT ALL COSTS. The 10 min drive to a much better branch has proven time and time again smarter as opposed to going to this one two blocks from my business!
