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December 2023 by Omar Eldrieny
The best service i ever have from melody Renee .always care about what customer need .superior service .this what the banker had to be
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October 2023 by Cortez Clay
Really judged me how I dressed even with my credentials all in order and a business account with them they still wanted to call my checks in. I will not revisit….
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August 2023 by im a god boss
I would truly like to thank the employees there for always going above and beyond when it comes to Angela Burt, Shalonda Grant, and Ashley Davis they make you feel welcomed like family knowing who you are when you walk in the door they are truly amazing workers stay blessed ladies
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June 2023 by Percy Mayfield
The machine that let us in does not work cannot walk in to use atm
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February 2022 by Malik “MJ” Johnson
Folks here have always been polite, never rude like the reviews have shown that were over 6 months old, most are 1-2yrs old. I wanted to post a positive review on my recent experience. I'm about to head there now on a Saturday morning to see if my opinion changes due to the time of day and day before the Superbowl.The only reason I didn't give 5 stars is because the cleanliness of the foyer (Near the ATM) is not the best, and this location is not consistently open. I understand this may be due to COVID but it's still a bad look.
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September 2021 by beatrice flowers
In and out
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June 2021 by Tiffany Henderson
This bank is very much needed in this neighborhood! You guys need to get it together at this branch ..what is going on and for far too long! Once again! Temporarily closed? Come on now!
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May 2021 by Shaylese Givens
If I could give zero stars I would. I made an appointment over the phone with a young lady for a 10 o’clock appointment. Upon arrival I was told by the lady that her 10 o’clock was there and that I would have to wait. The lady I spoke to was rude and dismissive. I won’t be opening up and account here.
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December 2020 by Theodore Harper
A great bank
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July 2020 by Charisse Agnew
Overall, ok and a convenient location. The bankers are pretty much polite and helpful, some of the tellers, not so much. Guess it depends on what straw you draw.
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May 2020 by Elinor Arato
Always helpful
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February 2020 by Brenden Drew
I came to chase to try to get a temporary card and the teller explained to me that they no longer do that. So she then began to ask why I needed one and I explained to her how over the past 2 weeks my chip hasn’t been working. My account balance was $0.00 because I sent my money over to another card. She tested my chip on their reader and it worked. She then insulted me and said maybe my chip didn’t work because I don’t have any money in my account. She says this after I explained to her how I had to swipe my card to purchase things so she was very out of line for questioning my intelligence. I didn’t get her name but she was an older lady and sat by the far right. I hope this improves.
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February 2020 by gwendolyn thomas
Very bad customer service with this location. The teller Brandi Lewis was very rude and disrespectful making all kinds of nasty faces and smirking while I was trying to take care of my business. I had to call cooperate office and filed a complaint against her. If I could I would give this branch zero stars. They really do need to learn how to talk to people.
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December 2019 by Jermaine Todd
The extreme measures that Melondy Martinez went through for me and making sure my situation didn't happen again and when you have the best Management like Mr Maurice Harris I can see why the staff is A1 Thanks Chase
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October 2019 by LEON BARLEY
Very rude customer service. The banker wanted to discuss my information in front of everybody in the waiting area. She didn't have a name tag or even introduced herself. I did not know her name. While in the "office" she began dancing in her chair. Then she began laughing being very antagonistic. Then she asked me if I wanted to wait for another banker. I agreed as she took my ids then rudely told me to follow her as she led me to the waiting area then handed me my ids.
