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June 2022 by Ty L.
Pretty simple to use the ATM after hours, but I am always uncomfortable when I have to use my ATM to gain entry. I know it's for your protection while you're getting your money, but your inside clear glass. If someone wants to assault you and take your money, they will see where you put it anyway.
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October 2019 by La Tonya G.
I can't speak about the customer service because I only used the ATM but I was glad that I was able to find this location and get done what I needed to without any problems. As always folks... Enjoy!!!
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May 2019 by Kim C.
I live in the neighborhood and bank here. Unfortunately, this branch is a TERRIBLE neighbor. Both the side and front flower beds are full of stagnant water, and an eyesore to everyone coming into the city on Ohio, and on Dearborn. If they aren't responsible, they need to find the landlord. This is a disgrace to River North
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April 2019 by Dustin M.
After going to Chicago and kingsbury to make a deposit I walked to 600 n Dearborn to make a deposit. Once again a bank that doesn't accept deposits. Closed out my account. Probably the worst bank I've ever seen.
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January 2012 by Marc J.
I've never had a long wait at this Chase and have found the staff to always be very helpful and courteous. I just wish they had cookies like PNC Bank :(
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November 2010 by Nate P.
I just moved to the river north area and this branch is a few blocks from my place. I work by the Chase tower in the loop but I'd rather visit this River North location to do my transactions. The employees at the tower tend to shadow you as soon as you enter...annoying. The bankers are pretty nice and helpful. Katie reviewed my account details and she verified with me that everything was working nicely for me with regards to the account services. As usual when chatting with bankers she made an upsell suggestion--- but when I turned down the offer, there was no hard-sell attitude; she just wanted to ensure I was aware of the latest services which might have suited my needs. The tellers are fast and always friendly. They have three ATMs and I've never seen a long line in the branch. The employees are laid back yet professional, I was impressed. This branch also has a couple pretty female employees but that's besides the point, right?... :)
