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November 2023 by Bella Rios
The owner Tony loves to yell in your face. Probably how he yells to his workers Very rude. They try to get more money out of you. On the inside they have prices but on ur invoice it’s something else. Very wrong way to run a business. Don’t take your car here takes about 5 months to get one little thing fixed
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October 2023 by Neil Parekh
Great customer service. Worked with me to ensure the insurance company paid for what they were supposed to. Magda communicated what was happening throughout the process.Service: Body & Trim
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August 2023 by Vincent Scalise
Went to go get some information about vehicle wraps but was told that they don’t do wraps, just paint. Then they should paint over the vehicle wrap sign on the outside
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June 2023 by Mark Loafman
Very professional and responsive experience from start to finish. Magda and her team are super knowledgeable about all aspects of auto body work and the related claims process, and she walked me through each step. I had an unexpected complication in my end and they stepped up to make sure everything worked out. The car looks better than new.
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May 2023 by Kevin Kory
I had a great experience with Chicago Auto Recon. The car repairs look great and I am happy with the work. They replaced a damaged mirror and some sizable scratches on the side of my car. My car was done in 3 weeks, which was in line with their initial estimate.They advocated on my behalf with my insurance company (Progressive) to ensure that the things I wanted included in the claim were actually covered. They communicated directly with my insurance company so I didn’t need to worry about it. Magda was helpful and communicative throughout.I will note that both Progressive and Chicago Auto Recon mentioned that they had some troubles working together in the past. I had no issues with my claim, but if you have Progressive you may want to consider another shop.Services: Painting
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April 2023 by Kevin K.
I had a great experience with Chicago Auto Recon. The car repairs look great and I am happy with the work. They replaced a damaged mirror and some sizable scratches on the side of my car. My car was done in 3 weeks, which was in line with their initial estimate. They advocated on my behalf with my insurance company (Progressive) to ensure that the things I wanted included in the claim were actually covered. They communicated directly with my insurance company so I didn't need to worry about it. Magda was helpful and communicative throughout. I will note that both Progressive and Chicago Auto Recon mentioned that they had some troubles working together in the past. I had no issues with my claim, but if you have Progressive you may want to consider another shop.
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April 2023 by Serena JVE
Worst service, unprofessional and rude office staff. Held my car for 22 days and didn’t do ANYTHING. Lied repeatedly over the phone to hold the car charging $150 daily storage fees. This place is a SCAM. DO NOT TRUST THEM WITH YOUR CAR.Even after I terminated service with them and paid this outrageous storage bill the refused to let the tow truck remove my car to bring it to a legitimate show. Seriously sketchy. Do not get tricked into their scam or a fake business.
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February 2023 by Tawniee Whitten
I went in with my vehicle to get a quote for a few of their services. I was told the owner would call me back with a quote. I called three in a three week span asking if I could get my quote. They would put me on hold and nobody ever answered or called me back. I guess they don’t need customers or my business.
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December 2022 by eliseo corral
The team assisted me and kept me updated throughout the process. They also fought with the insurance to make sure I received everything to have my car running like new! Great work done by the team. Greatly appreciate them and their work.Services: Auto detailing
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November 2022 by Jesse Catalan
Would recommend this place to anyone. From great customer service especially Magda help me throught the whole process and never left a question unanswered. Left my car like new from a damaged bumper and great wash and detailed Service after it was done .Service: Body & Trim
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November 2022 by Edu Alba
Words cannot describe how grateful I was to find this place. The same day I arrived to Chicago to move from Texas my car's bumper got really messed up. I took the car here and was greeted by excellent costumer service from Magda that went above and beyond to get my car fixed and guiding me through the entire process dealing with the insurance company. Tony and the entire team are very experienced and they did not only fix my car but also had it looking brand new. Thank you to the entire team at Chicago Auto Recon for taking care of my ride and going above and beyond to make a happy ending out of a terrible situation!
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October 2022 by Joseph Bretz
I received an interior and exterior auto detail. I dropped it off in the morning and it was already complete by end of day. The car looks amazing, and the inside looks better than when I originally bought it. I would highly recommend them for any auto services.Service: Auto detailing
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October 2022 by Allison Schaefer
My story is long and crazy but Chicago Auto Recon was there for it every step of the way. They dealt with an insurance company who didn’t want to pay out and were patient with me. I called at least 5-7 times a week to get updates and they always answered or returned my calls promptly. I don’t know much about cars but Magda and Tony were amazing at explaining what was happening. They spent countless hours dealing with a horrible insurance company and fixed up my car to make it look brand new! Thank you Chicago Auto Recon!
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August 2022 by Alfonso Flores
I brought my car to get outside detail for some minor scratches and a couple of chips, they corrected everything and also applied ceramic coating and looks beautiful, also the young lady that I spoke with was very professional and informative, thank you for your services
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June 2022 by Ellis Agnew-Downs
Had an accident with my model XWhat a wonderful place to have your tesla serviced, you couldn’t tell there was ever any damage I’m so pleased with my repair that I highly recommend this body shop, they even painted my trim to match, customer service was impeccable, and I had a seamless response between insurance and Tesla thank you so much!!!!Service: Body & Trim
