-
August 2024 by Cassandra Currie
Oh my god Ebony she make it happen a gift from god 💕💕💕💕💕💕💕💕
-
January 2024 by Chante Henderson
Literally called and ask about transferring a large sum to the credit union and the lady act like she was irritated and wasn’t much help… I’m sure Wintrust won’t mind helping
-
December 2023 by Otis Bowden
This place has excellent service and truly cares about their customers. Big thanks to Ms. Ebony for helping me with my situation.
-
August 2023 by Katoyah Roberts
I don’t have not one regret about joint this credit Union. I love it here. Big shout out to Ms. Ebony Price. Omg she works wonders and does so in a timely manner. I’d highly recommend CPOECU to anyone!
-
May 2023 by Alfonso Robinson
Tried get truck refinanced wanted me to get a letter stating what the payoff amount was told me they are not obligated to do so that’s why I hate the post office
-
April 2020 by Tuawana Pearson
Veronica at the south side location is the bomb! I love how she handles the business and her customer service is a 5 star!!!
-
October 2019 by robert stanley
My money came up missing & they're are not investigating it at all
-
July 2019 by Xavier Lawrence
Wonderful staff and Management is Great as well...
-
June 2019 by Sharon Turner
Best credit union for people! The people who run it, genuinely care about their customers!
-
November 2017 by markita hodges
I lost my debit card and called this location a Hundred times and never got an answer until a week later. They didn't respond to my voicemail either. The times don't accompanying the uspa employees that live in city but don't work in the city.
-
July 2017 by santosha lawson
Elaine Smith downtown location is awesome. I only gave four stars because they have no cash and have to go to another bank to cash checks. Location is good and convenient though. Been a member for years.
-
March 2017 by Rhonda Williams
My wallet was stolen a month ago. I had to call three times to the lost debit card number for them to find the correct financial institution and they don't handle the fraudulent charges. (Not to mention, why is an American credit union outsourcing to India) . Then I called and called and left plenty of messages with not ONE call back. They aren't open on weekends or Wednesdays. Then finally after TWO WEEKS of calling I reach someone only to have her tell me i have to come in and fill out a request for a new card.She wouldn't even listen to my charge dispute. She rattled out some extension and transferred me to an Ashley Evans. I called and left her about 5 messages which she never returned. Finally when i reached her she told me the same thing. Problem is I have transferred and no longer live in Chicago. So I can't come in. She says well I have to fax you a form and then you have to fax it back. Who the hell still has a fax machine. So I have to pay to get a fax, send a fax then pay the stolen debit card fee? What's the point? This place has unprofessional staff and outdated services. There's no point in banking here. I only stayed so I could transfer money between my account and my college kids but what's the point now. I may as well switch to one of their co- op branches that offer better services
-
December 2016 by Kim Doss
Friendly people.
-
November 2016 by Billie Smith
Friendly staff and very efficient. Establishment very clean and organize. In and out in no time. Most importantly, business was taken care of immediately. Very pleased with the outcome.
