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March 2024 by Linda Duignan
I wish I would have read the reviews 1st. Even though it was from 6 months ago or longer. This Cinnabon has not gotten better. I was excited to see this was here, there's not one around my house. I wasn't paying attention when he was boxing them. I opened the box this morning and looked at it. They looked over done and hard. I warmed one up and it was NOT ooey gooey. It was hard and some of it wasn't even edible! So, I learned even if reviews are old believe them! This place has not changed for the better! As expensive as they are they should be perfect! Do not waste your money!
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August 2023 by Jonathan Dodson
Be warned, you will get a dry, uncuttable, bland waste of money here. Tried to get a fresh one and the whole tray was old and stale.Guy at the counter will just say "it's fresh" and carry on.
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October 2022 by Suzanne C.
Burnt, dried out and disgusting. I am so disappointed. It will be a long time before I give Cinnabon another chance.
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October 2022 by Deborah H.
Leaving late from work had me downtown in the Ogilvie Center. Oh look! The Cinnabon is open. Two rolls please. $12.27 paid. On the train home. Excited anticipation, turned to disgust as I opened that blue box to a hard, dry and burnt roll. My son was pissed his roll fell on the floor. It was no loss. But it was the garbage can's gain.
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September 2022 by Márk Szalma
Even though it states it’s temporary closed, normally it’s open. I made my way here to find out they’re closed. Maybe the owners should keep their business hours up to date. My last visit at this location.
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September 2022 by Owen
Are you ever going to be a Cinnabon again?
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July 2022 by Jack Leios
They share a register with Burrito Beach so you can grab a burrito along with your Cinnabon here. This location doesn't have an updated menu so there are no new items like the chocolate mini bons added.
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May 2022 by Victor Manuel
I was inspecting a warmer bread, it was just cold and no taste
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December 2020 by Yousuf Hafuda
Delicious cinnabons with great, very nice service! Will be coming back here.
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November 2020 by Wilson He
Hours are wrong
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October 2020 by Angie
Rude employees. I tried to redeem a coupon I had for a free 4 piece cinnabon and they would not take my coupon said this branch won't. So I wasted my time coming here.
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September 2020 by Tara T
I love Cinnabon but can not help but leave this review! This location is in the Heart of downtown CHICAGO AND has horrible service. The employee hung up on me when I called about the hrs.i also use Google maps a lot and t h e hrs are wrong i traveled three times to get there for it to be closed. I would not tell anyone to try the location not due to the customer service but do to the rolls being burned!
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August 2020 by Jade Espinoza
I had been craving cinnabon for MONTHS! but due to the pandemic, going out to get one was not happening anytime soon. I waited patiently for the nearest shop to open and cried tears of joy when I finally got my first bite! I wanted to try a smoothie or shake, but they were closing soon and I didn't want to be an inconvenience so I will wait til next time!
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May 2020 by Tommie Gaston Jr
Love the staff, very friendly people.
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March 2020 by Raul Alvarado
So good