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February 2025 by George Mooradian
WARNING - THERE IS A SCAMMER WHO IS CALLING CITI CUSTOMERS USING THIS CALLER ID. DO NOT GIVE THEM ANY OF YOUR INFO OR PICK UP CALLS FROM THIS NUMBER. CALL THE NUMBER ON THE BACK OF YOUR CARD IF EVER IN DOUBT.
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February 2025 by Dana Doron
Warning... some scammers from India are using this number on caller ID to pretend to be Citibank calling about some fraudulent charges. If they won't give you the LAST 4 digits of your credit card account, then they are scammers.
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November 2024 by Katie Lorenz
This was legit the best service kindest people I have ever had at a bank and elsewhere. Thank you Cesar and Jesse!
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October 2024 by Igor Parshin
My experience was great!! Lasasha helped me to open an account. She was really nice: so polite, kind and patient. Generally speaking really nice and friendly stuff workn in the brench. Highly recommend!
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July 2024 by Kira McDaniel
Opened an account on June 21. It's the seventh, I have not yet received my card. I 've been in the branch 3 times and no one informed me if i give them my I.D I could receive a debit card in the mail. They all stated I had to CALL Customer service . I even asked "even though I'm in the bank, I still have to call to verify? They stated yes .I called through the bank phone the verified me . Still nothing from the Bank Manager. I called C.S today . They said they couldn't verify . Called this branch asked to speak to the Manger, she picked up . She remembered who i was an she told me. I ask for a temporary which I never asked for. I was asking about the duration of the one I was waiting for . Which was the purpose of the phone call in her office. After, I was telling her my frustrations she continued to tell me i asked for a temporary but IF I DID . Proper Customer Service is . "My apologies we don't offer temp cards but if u show me identification, I could put a order in for you which will take 5-10 business days." That's the proper way to do it.(which is common sense.)I guess all sense isn't common. It would of saved me 10+days. I would of had my card by Monday or Tuesday . Rather than the middle of July. HORRIBLE , INCONVENIENCE. Not the type you Customer Service you would expect from a bank . Especially a bank Manager!!
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April 2024 by wokenthatboii17k 4Life
This bank stereotype me off of my living situation that's so messed up this place needs to be shut down there is no room for that type of behavior or even respond wow
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April 2024 by Woken Outspoken Gaming 4Life
This bank stereotype me off of my living situation that's so messed up this place needs to be shut down there is no room for that type of behavior or even respond wow
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April 2024 by Alfonso Gauna
AntoniomKing is the one!!
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December 2023 by ΚΩΣΤΑΣ ΜΑΡΓΑΡΙΤΟΥ
5 stars to Mr. Antonio King: excellent professional, very good man.
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July 2023 by John Villa
I was at the bank this morning, the cashiers were very arrogant and rude, especially one Francisco who didn't even respond to my greeting! Even though there weren't any customers, I didn't feel welcome!
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June 2023 by Matt McGurr
Woof was I wrong with this bank. More to come.
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June 2023 by Edna M.
Unprofessional and the customer service is terrible. I opened an account with Citibank and I waited three and a half weeks before receiving the checks. Also, the information on the checks were incorrect. I kept them because I didn't want to wait another 25 days for my checks to be corrected.
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May 2023 by Jose Diaz
Joke of a bank get used to “I’m sorry our system is slow” while they type away for simple transactions
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April 2023 by Richard Stehli
Called to get help with a banking issue and was hung up on twice. I call the 800 number, they tell me to visit a branch for help. I call a branch they tell me to call the 800 number. I ask to talk to a manager. Then they hang up on me.
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November 2021 by tyra jenkins
Spoke to Stan Chi who was friendly and knowledgeable today he helped me resolve a fraud issue someone stolen350out my account I was so stressed his politeness and positive attitude helped cope with the stress thank you for going above and beyond made my day
