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December 2023 by Matt Yarbrough
Not really feeling very safe in the drive thru lanes. The design could have been better.
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August 2023 by NeNe NeNe
Waited in line for a hour because there were only two tellers servicing customers on the 1st of the month! It’s the 1st of the month. Why are there only two tellers? And there’s other people walking around who can’t even help you. This branch is horrible!
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October 2022 by April T. Dixon
Expensive bank in my humble opinion, however, my SO seems to like it just fiNe
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July 2021 by Carla Jackson
They close too early and when you called in the customer service they take you to too many prompts.
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April 2021 by Shari W
The 2 stars is because I like the people that work there never had a bad encounter with one of the staff! Staff is excellent however the company needs to provide more great staff members because they are always over worked and have to close the branch for lunch I assume which isn't acceptable CITI BANK NEEDS TO TREAT THIS BRANCH LIKE ANY OTHER BRANCH!!!!
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March 2021 by alfonso gray
As much as I love my people and some of the employees that work at this location but it's the absolute worst Citibank in Chicagoland. The 1 and 2 Tellers during peak hours and times of the month just won't cut it for me. The wait time was there before Covid, it's triple that time now. I actually started bypassing this location which is near my house just to go to the location in Hyde Park.
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December 2020 by Carolyn Myers
The employees at the 8600 S. Stony are great, very professional while being friendly! Always an upbeat welcoming when entering the building! I truly appreciate the employees at this location!Thanks to all!!!
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November 2020 by Ashley J.
The customer service at this bank is terrible. I've never had someone who works in customer service, argue with me over a telephone. That's very unprofessional. Plus I was able to go to another branch to cash my check with a temporary id after I was flat out told no at this bank branch.
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August 2020 by Naomi Nash
Poor service
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August 2020 by constance metzler
Very clean bank and great location. Thank you for placing this location in an area that is in poverty. Thank you for trying your best.
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July 2019 by Rhonda Gaston
Worst service ever!!!!
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May 2019 by Patricia Bozeman
Great service
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October 2018 by Enzo Go
Nothing but ignorant African Americans working here. Very rude, great way to ruin my morning .. & the security guard was the worst, never recommend this Citi Bank location ever. The bank & corporation itself is great, but this location is terrible idk why it even exist.
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October 2018 by afoucher83
This bank provides the worst service on the SE side!! If it isnt a rude and slow teller, the system is down!!! Terrible!!!!
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April 2018 by Steven G.
Nice clean location................multiple atms available,never a long wait ... nice staff, clean bathrooms..........
