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January 2024 by Tanya Ocasio
They have good customer service, also they work fast!! I will recommend them!
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July 2022 by Kasina R. Batts
They stole my 14k gold necklace and lied and won’t return it! They are thieves and you won’t get away with this!! I promise you!
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June 2022 by Joy Zhao
I CANNOT RECOMMEND THIS PLACE ENOUGH!!! I recently came in to get a chain fixed, and the job was flawlessly done for such an affordable price. I looked at some other places and they all charged really high prices even though it was just a simple broken chain. Also, the owner (JOEYYYY) went above and beyond to welcome me and ask me about my needs. As I was there, I also got drawn to the wide variety of gold chains that they offer -- probably the most affordable and highest quality and best designs I've seen in a while. I ended up purchasing a gold necklace for myself and another chain for my friend. CAN'T RECOMMEND THIS PLACE ENOUGH!! Will definitely make your fits look better.
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June 2022 by James Derrick
Went here to get my bracelet fixed because the clamp was too loose. They did it at a good price and very quickly. I also ended up buying a new chain which they cleaned for me and is really nice quality
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June 2022 by Edward Woo
went here to fix my gold chains. did a great job very affordable. Joey is very helpful and answered all my questions. will come here again
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May 2022 by Charlene H.
Solid watch repair shop in the hood. Walk in, security at the door. Guy rolls in in a wheelchair like something out of a movie with girl. Buys chain, pulls out cash, $100 bills. It was interesting. I never even knew store was here until I was searching for a watch repair shop. Got a new battery, and a watch fixed. $7 for batter and $14 to reduce size. Seems standard average enough. Interesting crowd but ideal for location.
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December 2021 by Sheraz Herzalla
Best customer service and prices. I had a great experience with them. Highly recommended!
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October 2021 by Vivek Nair
They repaired my necklace the same day I dropped it off. Very fast and cheap
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September 2021 by Scott S.
Tucked away in a run down shopping center at 55th and the Dan Ryan, south siders no longer need to go to the North side for a new watch band or battery. Nick and company replaced my watch battery and found me a new leather watch band quickly and cheaply ($10 & $25, respectively.) Give them a try!
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February 2021 by Ashley Tarver
Came 20 mins before closing and they wouldn’t let me in. I took an Uber in hopes they would have a quick look at my broken chain or, I buy a quick replacement (simple) but, there I was stuck outside, 20 mins before closing time, in the freezing cold and dark. Online closing time is 6p and the closing time noted on their door also says 6p. Security was rude and could careless that I commuted in the freezing cold, he wasn’t budging although I had 20 mins left to browse. I’m a young black woman, took public trans because I don’t drive, and arrived when I could. After explaining this to the security guard, I was left outside in the dark, alone, keeping in mind the countless robberies, the near negative degree weather and nightfall, it was distasteful. I felt turned away in the worst way! Bad bad service for that! I could of simply browsed around for a few mins and been on my way. Instead, they turned their noses. How can the community support a business that would so carelessly turn away customers before closing time?! POOR, POOR TASTE.
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February 2021 by Vytautas Tirevicius
Very happy with a service and extremely low prices.
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January 2021 by Andrew R.
City Gold Jewelry repaired and put a new battery in one if my watches. They did it under 20 minutes with good customer service.
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December 2020 by Erinlogr Gewliam
Robert really is the go-to man in Chicago if you need a quick repair. I came in after work to get my Gucci watch repaired after not using it for 6 years. He was able to show me the gunk inside the watch and recommended to get my watch checked out every couple of years. He's honest, quick, and inexpensive. He has good customer service, not a single negative remark!
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December 2020 by Betty Simmons
Such a fantastic experience. While I had done plenty of online research and been to a few other stores, I was still very much a novice when going to see Set. He understood my vague ideas of what I wanted and designed an absolutely perfect engagement ring for my now fiance. He made it a completely stress-free experience and made sure I got the perfect ring at a very competitive price. I can't recommend him highly enough, and we will definitely be back soon for wedding bands.
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December 2020 by Denise Bryant
City Gold Jewelry is the best in the business! Their customer service is truly exceptional. We worked with Toukhig to design my diamond band and she helped us create a look that exceeded our expectations. She was unbelievably patient and spent countless hours with us. By the end, we felt like friends.
