-
February 2025 by Short One
Horrible customer service. I went there to turn in equipment and had to wait 20 minutes to be seen while 3 employees were scrolling their phone.
-
February 2025 by jas
Camille was nice. I didn’t have to wait more than 15 minutes. Overall good experience
-
January 2025 by Amer BOUSSEKOURENE
terrible customer service. there are incompetent workers.
-
January 2025 by Гулжамал
I was booted, it's really when I was waiting my line. Additionaly I was waiting to ling
-
November 2024 by veronica medina
They sent me customer service to the store to fix a bill that came in high, but what a disappointment because they don't take the time to assist people who behave rudely with a better one, preferring to cut the service since I had been with this company for more than 15 years and look elsewhere for better service than them who don't mind losing customers they have. A lot of time with him
Service
-
November 2024 by Yesica Rios pacheco
Very bad service, I had to be left without mobile service for two days because they can't do anything
-
November 2024 by Sindri Xin
Very poor service. I went to the same network three times but the problem was not solved. I wanted to cancel the service, but they still deducted my money on the same day.
-
October 2024 by James Duffy
This review is for xfinty headquarters I am a senior Ben with xfinty for 16 years just found out back in 2021 they charged for landline for my modem??? & charged me $30.00 a month for voicemail wtf such a rip off. Jim
-
October 2024 by Huan Li
When I picked up the modem the man in the front was very rude
-
October 2024 by Daisy Ruiz
Terrible service, it's a shame I can't give it zero, I arrived earlier and they preferred to serve other people despite having to wait a while
-
September 2024 by Xing Tan
Went there to ask question about the data usage, but they weren't providing any help and assistance. I understand that they can't release any account information without photo ID present, but when I wanted to ask some information about why and what will cause the data overage, they still said they don't know and can't provide any information. Just wondering if they are not trained or they just don't want to serve us after opening an account.
-
September 2024 by Amy
The customer service:Sergio is the best . He is friendly and willing to help and do the best to solve my questions. Totally different from the last time I visited with other CSR
-
July 2024 by Yanira Maldonado
just awful , phone service sucks its been months and i get no calls no tx NOTHING , When i go in person no one knows anything they said something a new sim but nothing .
Oh but they take my monthly payment without missing . and YES I called customer service plenty of times and its the same thing they have me on hold for up too 45min just for the call to get disconnected.
-
June 2024 by Julio Banales
Hours online state that they close at 7pm and was allowed to schedule an appointment for 6pm and was even set a reminder just to show up and they are closed @ 6pm . Very unprofessional to have hours state one thing and allow to book when in reality they are closed at that time
-
June 2024 by Gene Kebbie
Cost to much for cable bunches of B.S deals
