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March 2024 by mary szpur
Highly recommend. Very knowledgeable and helpful staff, low pressure attitude, great inventory, excellent service.
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March 2024 by Hannah Neuenschwander
Brought my bike here for repairs and a tune up. Everyone was so friendly, honest, and helpful! The repair on my bike was very thorough and quick. Very passionate about bikes, and a very trustworthy business! Thank you, Comrade Cycles!
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February 2024 by Matthew Smith
Great communication when I requested a quote. Follow-ups by by both email and text made it easy to keep track while I was at work with limited access to devices. Fair pricing, fast service!
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December 2023 by Bill Brown
Been coming here off and on for ages. Great shop for all things adventure cycling. Selection of bikes and bags is top notch and the staff is always super friendly. If you're looking to get into bike touring, bike commuting or just want to carry more stuff by bike this is the spot. Definitely recommend to all the homies.
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October 2023 by Anuj Jain
I recently went to Comrades for a hydraulic brake installation. Upon retrieving it, not only did the brakes feel spongy, but I also discovered that the hinge on my e-bike display was damaged.It’s essential to note that their involvement with the e-bike display should have been limited solely to the mounting of the hydraulic brake levers. There was no other reason to interfere with it. Additionally, the fact that my bike was a conversion should not have influenced their approach or the quality of the hydraulic brake installation, but it seems it did.When I addressed my concerns with the shop, their response was disheartening. Rather than investigating the issue, they were quick to deflect blame onto my choice of components. They critiqued the “cheap AliBaba conversion kit” which it isn’t and looked down upon my choice of Magura MT5 brakes, despite these brakes having generally positive feedback elsewhere.One staff member did suggest re-bleeding the brakes, which I appreciate. However, the remedy for the damaged display was merely to superglue the bracket. Given the display’s importance and value, this felt like a dismissive solution.Honesty and accountability are key in any service industry. I wish Comrades had demonstrated these qualities more robustly instead of sidestepping responsibility. My hope was, and remains, for a professional and fair resolution.
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October 2023 by Andrew Puffenbarger
I was long overdue for a full service/ some upgrades on my 70s Fuji and I couldn't be happier. They are quick to send a quote and continue to update via text if anything else comes up. Prices for labor are easy to find on their website.
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October 2023 by I'm still here I left
Very good mechanics & good vibe I get from them , let me try out some bikes & guided me well to my super professional, all around good shop & great experience, more on the pricey side but you pay what you get for & im very happy with purchases ,tires ,tubes,bags,pedals ,highly recommended to try them out
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August 2023 by Mochi Escalona
Best bicycle place in all of Chicago.I bought a Kona Dew Plus and the service I've received has been amazing, they truly have anything you need for your bike and the mechanics are very kind and attentive.Highly recommend ?
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August 2023 by Marcus Rodriguez
Easily my favorite bike shop in Chicago, and well worth a trip from another neighborhood if you aren't in West Town yourself. The staff is extremely friendly and knowledgeable, and I trust them with all of my needs when it's time for my bike to get some work done.Over the last few years they have started hosting free bikepacking trips to campgrounds in the Chicagoland area (Illinois Beach and The Indiana Dunes) and I think that serves a much needed niche in the Chicago bike scene.Go check them out!
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July 2023 by Justin Reiling
Cute shop, friendly employees, reasonable and transparent prices. I went for a bike tune up and a set of new tires, the employees walked me through the options and didn’t try to upsell me at all. They worked on my bike while I shopped around and had me back on wheels within 30 minutes. I can’t recommend them enough!
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July 2023 by Drake Shafer
Extremely helpful crew of people! I had a flat tire and they had me out of there in less than 20 mins for a fair price. Will definitely be coming here when I have bike issues!
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July 2023 by Juan Nystrom
Before I ordered some bags online I had questions and they were very quick to respond via email. Shipping was very quick and good experience all around!
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May 2023 by Emily Storie
I had a great experience at Comrade today. Super friendly and fast! Especially for a Saturday morning. They did a great job on a handlebar install and wrap and I was out the door in 30 minutes! Thanks again y’all!
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May 2023 by Kim K
They fixed my 1970s Motobecane in an hour after I brought it to another shop who had it for days and couldn’t fix it. These guys knew immediately what was wrong and had the parts in stock. They also rode it around to make sure it was fixed. Your bike is in good hands with these knowledgeable and friendly folks.
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May 2023 by Daniel Mezquita
Recently cracked and bent my bike frame comrade went above and beyond to quickly get me a replacement. The mechanics are friendly and willingness to teach or answer any bike specific questions. Comrade is definitely best bike shop in Chicago. I work as a bike messenger and trust them with my bike needs.
