Connected Property Management is a reliable and reasonable company, particularly for medium to small condo associations. Reviews highlight that they are not perfect, but they excel at the fundamentals. They are consistent and fast in their communication, responding to emails quickly within a business day. The company helps ensure compliance with laws and provides resources, though they set clear boundaries and do not perform a board's core duties. While their vendor recommendations and project management for huge jobs could be more helpful, they are praised for being fair, amazing, and very helpful in solving problems. Many residents highly recommend them.
Our condo association used to use Connected. I found them poorly run. Unorganized, poor communication, and lacked customer service.
June 2022
Good people and fast response time. Only reason I'm giving 4 stars is they cannot issue live checks for building maintenance
January 2022
I was President of an association that used Connected for well over a decade. Their teams are very knowledgeable and helpful especially with condo association rules, do's & don'ts when dealing with problems and delinquent owners. I wouldn't have been able to run the Association without them.
