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March 2024 by Bert Velilla
I tried to return a faulty phone and was lied to. Was told the 7 day store return policy only actually was valid for the first few minutes you have your phone in the store. Customer service said they were wrong and he still lied right to my face. Take your business elsewhere, this guy shouldn't have a customer service job. Id rate 0 stars if possible. $360 I paid, very humiliating
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February 2024 by amna shaikh
I specifically recommend this Cricket store because they make the process really easy and the sales rep ameer transferred all my information to new phone. And he showed me how to use a phone! Best Cricket service
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May 2023 by Shaikh Uddin
Ameer gave me the best customer serviceHe is so helpful and professional
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May 2023 by Amna tabassum
Ameer is very helpful and knowledgeable, GREAT customer service!
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May 2023 by maria s
I would give this zero stars if I could. They close at 7pm. I went in around 6:55 and Amir said he could not help me because he closed the register and clocked out. I am injured and can not walk fast, I am using a cane if not I would have been there sooner. I told him I just needed a replacement SIM card because for some reason mine was deactivated and I can't make calls. He said sorry but the register closed and he can't open up just for a SIM card. Had I come earlier he could have helped me. To come back tomorrow.
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May 2023 by Google user
Ameer gave me the best customer service He is so helpful and professional
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May 2020 by Andrew Orozco
Very helpful and knowledgeable employees.
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December 2019 by Kassandra Sotelo
Went in with a few problems with my phone and other question. The young man Javier was very helpful and super nice. This will diffenitly be the store I come too on a regular.
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September 2019 by felix diaz
Great service awesome people they really know what they are doing there very polite and knowledgeable associates will definitely come back to this store they sold me what I wanted and didn't push services that I didn't need
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July 2019 by Biju P
Awesome People, Great Service
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March 2019 by Steve Richards Tributes
I walked in to make a quick purchase .I was pleasantly surprised by a lady named Maria. I've had some horrible experiences with cricket sales people who are rude and disrespectful!!! This lady treated me in a very kind and generous manner. Friendly courteous and Is a Phone Tech!!!!! I'm not completely knowledgeable of the specs on the phones she answered all my questions and helped me transfer all my data and explained in detail about the phone I was going to buy very inpressed !!!!. She really cares about customer service not treating you like another brick in the Wall!!! She should be held as an example for other employees how to conduct themselves , Maria goes beyond expectations!!! If there is any way to give her a letter of accomplishment I think that would be fitting. You should be very pleased you found a Diamond
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March 2019 by BigGus Garci28
Maria was so friendly & helpful. Thank you so much. A lot of places have horrible customer servive, but not here. Maria put a smile on my face.
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March 2019 by Shana Wesley
Good and fast customer service
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January 2019 by nick mc culley
The sales person that helped me was great. Eneida was very helpful and knowledgeable. She made selecting my phone a very easy process. Great customer service.
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October 2018 by Reina Guzman
Very nice person. Very helpful too.
