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May 2023 by Spider Man
I had a great experience at this cricket store on 51st and cottage grove there where two sales representatives hers and he’s name was melissa and Jesus that day I had went into purchase a new phone. They were very well trained. Very nice very educated. They answered all my questions. They had patience with me. I am a very pleased with the experience. I will be going back to this store from here on out I have visit other stores before and they have no time or patience to help me so I was very pleased
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August 2022 by L Raines
Jemenia & Adan are excellent people. They were very patient and professional. My cricket experience at this location was 5 stars.
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July 2022 by Damian Ellis
Cricket wireless authorized state is a good place to get the phone also everything you need good job everybody god bless you Damian Ellis and family
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May 2022 by LaTanya D. Mikell
It's ok I just hate that paid so much money for the phones to have gotten started guess that's how it works out and my husband phone has not been working well to cost so much money not cool ?
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February 2022 by MinisterBeverly Williams
Great phones and Great service. The employees are always helpful.
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December 2021 by L R
Jemenia & Adan are excellent people. They were very patient and professional. My cricket experience at this location was 5 stars.
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October 2021 by Edward Davis
The staff was amazing! Super nice and really helpful. Keep it up :)
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September 2021 by Marvin Andrew
Excellent Service !!
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August 2021 by Apostle Mary Mims
My aunt, a 75 year old senior, purchased a phone from this store. She was not able to receive calls or make calls. So, she took the phone back (gas to drive there 3 times) . They told her that they were working on the towers in her area. They also had her to purchase another phone.She had a week to return the phone for a "refund". When she took the phone back the second time, she changed her phone out again (with a couple of days left to figure if she was going to be able to access service).A couple days later, when she took the phone back, they wanted her. to upgrade to a more expensive phone. However, she had not yet been able to access service or receive calls (since she got the phone)!When she refused to buy another phone, they gave her a "partial refund" that excluded an "activation service fee" for service that she never had access to. She was basically without service after paying for it for about a week and with no recourse but to take what they dished out!!!They know that they are dealing with seniors, who have limited income and resources to keep running in there (especially within a week's time period). This called predator services. I will be reporting them to the Better Business Bureau!
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July 2021 by Robert Dardon
I let them know that I would be 1 day late paying my bill and asked would my service be stopped and she said no. 1 or 2 am my service was stopped and my auto payment plan was canceled, I was charged extra money when I payed my bill at 9am, auto pay has not been restarted back up even though I payed my bill 8hrs later that same day. I am so disappointed with Cricket that I may go to boost or metro smh
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June 2021 by Vanessa Slaughter
I really like the way she greeted me she listened to what was wrong explained some things worked with the phone soon it was fixed. Thank you so much ?
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October 2020 by Jamilah Karim
The customer service was awesome.
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September 2020 by denise wilson
Customer service in the store was excellent
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July 2020 by L. Talibah McDonald
I wasn’t sure what to expect but Shivon and Chad made a usually nerve wrecking experience a very enjoyable one. Shivon was very knowledgeable and both of them had great customer service! I am pleased about my purchase.
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February 2020 by Sulandia Kidd
That my phone store
