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August 2024 by S&N
Good, thanks
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August 2024 by Angie Mead
Iris was consistently helpful. Good customer service, easy access. Temp was always really hot and uncomfortable- that’s my only conplaint.
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August 2024 by Rebecca Temple
The remote access in the app never worked and neither did my code. I always had to go into the office to have them raise the gate. This meant that I was tied to the office hours so there would always be someone to open the gate. I chose CubeSmart because their access hours went past the office hours and going later at night worked for me. I was disappointed that I could not go later at night because of my code not working.
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August 2024 by Zahara
Iris is absolutely amazing! She really went out of her way to make sure I was able to get the gate code working after my father and I had trouble with it initially. She also took the time to give us a tour of the facilities and help us with the set up process. I had a lot of questions and she took the time to make sure I understood everything. She's very personable and she really made the whole process very smooth. If you see this, thank you so much, Iris!
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July 2024 by Reilys Julio
Iris thank you so much for the great customer service. You showed me around, game the tour. Really appreciate it.
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June 2024 by Raul Mendieta
The person who helped me, Iris, was very attentive and answered all my questions. Very professional ?.
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June 2024 by Alejandro Padua
I've had a unit at this location for 8 years, and the staff has always been welcoming. Iris, in particular, provides excellent customer service as she is friendly, helpful, and attentive.
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May 2024 by Borgio Baatarkhuu
Good job America and Iris
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May 2024 by Rashonda Phillips
America was definitely so helpful and welcoming I love the environment
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May 2024 by Nicole Watts
The office attended. Iris was really great. She helped me out with everything I needed took me for a walk-through of the facility to show me where my Storage shed was she also keeps a very clean facility very good looking. I will choose to use this service again and again and again every single time that I need a storage unit, I’ve been to storage units and locations and they’ve been nowhere as clean and none of them have had the great hospitality that Iris has. She’s a great person and thank you guys for having her on your staff. She is such an attentive person and a great representative of your company that when we were walking through to the shed, she noticed one shed Locked properly by customer, she stopped. She took the time to call the customer and let the customer know they had left the facility and their shed is open also to inform them that the customer left the shed open. The storage company is not liable for anything in the shed. but the customer told her it’s OK I’m not really worried about it so obviously Iris cares more about people stuff than they do and she’s a great employee it was a pleasure meeting her and having her help me through this aggravating and stressful time of moving
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May 2024 by vadim morodetskiy
The staff was nice and friendly . Quick to answer my questions show me to the unit and get everything set up for my move tomorrow. Thank you iris & America.
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May 2024 by Sean Kennedy
America and Iris were extremely nice and made sure I understood everything about the rental process before I left. The location is extreme convenient, and the facility is clean. I was weighing my options with a few facilities, and am glad I came here.
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May 2024 by carmen carrillo
Been a happy customer for years.
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April 2024 by Michael Flowers
Great customer service and great rates.
This is my second time using this particular location. I really enjoyed Iris taking good care of me. She was very friendly and efficient. Which as a military member I found not only helpful but refreshing.
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April 2024 by Cassandra Bradley
Iris goes above and beyond...She won't stop until every aspect is comfortably complete...I wholeheartedly trust her with my business and appreciate the service given...My shero....?