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August 2025 by Tanner Mathias
Stopped in to see if I could get my glasses adjusted and Dave took care of me. Great service!
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July 2025 by cernan carlos
I stopped by CustomEyes Broadway for a quick eye exam and to grab some new frames. The team was super chill—Dave at the front desk got me in right away, and Dr. Sadie was thorough without making me feel rushed. They helped me pick out a sleek pair of Masunaga frames that fit my style perfectly. The whole vibe is laid-back but professional. Definitely my go-to spot for eyewear in Lakeview.
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July 2025 by Conor Mooney
Love this place. I worked with Ty, who was super helpful and knowledgeable. Great selection and solid experience overall
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June 2025 by Brittany S
Popped in on a whim to inquire about setting up an eye exam, pricing, etc. The receptionist, Dave, was super friendly and helpful. They were able to get me in right then and there, so I figured, 'why not'. The Optometrist was friendly, professional and thorough. Happy to have found my Chicago Optometrist office :)
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June 2025 by Bella Huang
I moved to lake view a week ago and didn’t know any good optical stores. My emergency pair of glasses is missing a screw so I’d really want to fix it. I found this place on Google map and called it, Dave was super helpful in the phone and when I came, he had it fixed very soon. The glasses are so nice now! I’m so happy. Very grateful that there’s a store that’s so kind and helpful just around the corner. Highly recommend!
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May 2025 by Lindsey Sansone
I have ordered contacts here and received an eye exam. Their doctors are very professional and well informed. The office staff is incredibly friendly and considerate.
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May 2025 by Michelle Chen
I have bad eyesight so usually am afraid to do eye exams. Dr Sadie Sholl is very nice and patient and professional, made the annual exam a pleasant one. All the staffs in the store are very nice, not pushing at all, and answered my inquiries/emails promptly. Highly recommended.
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April 2025 by Dalip Raheja
Stopped by with a popped lense that they could not fix. Tiye tried but did not have the right tools and David(Manager) got up to help her. Then he called another of their locations that had a lab and arranged for me to go there and get it fixed right away. Tiye even gave me an original origami for my grandson. Could not have asked for better service, especially since I was a non-revenue client. Phenomenal!!!
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April 2025 by Gene Nemirovsky
So far - my progressive pair is still in progress of being remade because of particularities of my use and vision, - the experience is quite amazing - the store manager, an experienced optician, has gone above and beyond in making sure the upcoming pair has been measured for and all factors+options considered through and through, as well as discussed in a deliberate way. Great, patient and friendly staff, as well.
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February 2025 by Mercedes Tyler
Great place to take care of your eye needs. Very friendly staff! I've been seen twice by Drs. and have always been treated very well. Very accommodating and informative service!
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February 2025 by kushwah anandsingh
Great service and really happy my specs got repaired in a good way. Thanks to Nicole.
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January 2025 by Bao Pham
Excellent + personable care by Ashley. Greatly appreciative — Thank you, Custom Eyes!
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October 2024 by Kelsey Albig
This place rocks! Sarah was lovely, attentive, and let me know what she was doing every step of the way. Tiye was seriously the sweetest and so helpful. Tiye was very patient and was helping me pick out new glasses :-) Definitely reccommend if you are looking for a new eye doc 🫶
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September 2024 by Kat Liang
I have not used their professional services, but I did get assistance with adjusting my glasses. Tiye was so kind and helpful while helping me adjust my glasses that I had sat on. She even helped me adjust the back sides of the glasses wrap around my ear(, which I've never had done before.) And I will definitely will be coming back for more!
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September 2024 by Maleena Amigleo
Dave repaired the nose pads on my glasses and did a wonderful job. They were totally ripped off and required a screws to be fixed in again. I had stopped at two different drugstores to try and fix them on my own thinking it would be a quick mend with no luck- happened to walk by after my last attempt. I walked in off the street hoping that they might be able to help and they did just that. Dave was so friendly and was able to fix them without issue, I was so grateful to have a pair that no longer cut my face.
