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January 2024 by Jason W.
Going downhill fast. Hire more employees. Stock more products. If you have to lock products on shelves and leave the rest empty because of theft, you need more staffing. Perhaps an armed security guard too.
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December 2023 by Shanice Murphy
I called this pharmacy as a prescriber and was told that it makes no sense that we are calling in a prescription for our patient. We are a urgent care that is located in South Carolina and a patient was down her visiting family and needed to be seen. We sent in a prescription for the patient through the system and the pharmacy did not received it. So I tried to call the pharmacy so I can just give it to them over the phone and he did not want to receive the information I was trying to give him for our patient.
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December 2023 by Kristen Duffy
Dee was the cashier who helped me. She was incredibly nice and patient.
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November 2023 by Marilu Saldaña
Very good service, they have the essentials for emergency purchases
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November 2023 by Daniel Mark Wheaton
As a visiting Canadian, I obviously would not have a CVS Extra Care card, and as such I am not entitled to certain discounts. That's downright discriminating. Do better, CVS.
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June 2023 by Linda Drake
All right, so I swung by this CVS in Chicago and, well, it was pretty average. Nothing to write home about, ya know? It's your typical chain pharmacy, with all the essentials you'd expect.First things first, the layout was decent. It wasn't confusing or anything, and I could find what I needed without wandering around like a lost puppy. The shelves were neatly stocked, and the aisles were wide enough for me to browse comfortably. So, kudos for that.But let's talk about the staff. They were...fine, I guess. Not overly friendly, but not rude either. They did their thing, ringing up purchases and answering basic questions, but nothing really stood out. It was all just kind of meh. I didn't feel any real customer service vibes, if you know what I mean.Now, when it comes to prices, I wasn't blown away. I mean, it's CVS, so I didn't expect any crazy deals or anything. Some stuff seemed a bit overpriced compared to other places, but convenience comes with a price tag, I suppose. If you're in a pinch and need something urgently, it's convenient to have a CVS nearby, but I'd still shop around for better deals if I had the time.One thing that bugged me a bit was the lack of variety in certain areas. The selection of certain products was limited, and they didn't have some of the specific brands I was looking for. It felt like they were missing a little something, you know? I've been to other pharmacies with a wider range of options, so it was a bit disappointing in that regard.The checkout process was pretty straightforward, no major complaints there. The lines weren't too long, and the cashier scanned my items efficiently. No hiccups or delays, which is always a plus when you're in a hurry.This CVS in Chicago was just average. It served its purpose as a convenient pharmacy, but it didn't wow me in any way. If you need to pick up some basic essentials or grab a prescription refill, it'll do the job just fine. But if you're looking for exceptional service or a wide variety of products, you might want to explore other options in the area.
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April 2023 by Ashley Castillo
Lack of customer service and outdated systems that make a simple pick up of a prescription an adventure of waiting even with no other patients in line…. They could use more up to date systems and a refresher in customer care
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September 2022 by Layze Cabido
Good phamarcy… but there aren’t many brands of makeup products.I like to buy lindt and godiva chocolates in this place.
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August 2022 by Danelle R
One of the only CVS I was able to find disposable cameras AND film!! Sean was super diligent helping me find what I needed-a really weird battery for my camera.
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June 2022 by Im O.
Was in town for work. Great central location to my hotel. Has a bit of everything that you would need. Was looking for mini bottles of water and an employee stocking shelves did a product check and was kind enough to suggest a nearby Walgreens.
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May 2022 by False Shepard
Went in looking for laxatives and pills then went to the pharmacy area to see if anyone can helpLuckily a women named Evelyn stepped out the counter and helped out looking for the products for meThank you so much for your help I appreciate it
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January 2022 by Kelly Hall
I made an appt for my booster and flu vaccines. No line, no waiting. Pharmacist was prompt, lovely, and informative. I had several problems with the checkout machine but I was helped immediately and courteously. Store was clean and well maintained. The lakeshore east cvs is closer, but I will be going here instead.
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January 2022 by Sharmaine Bowers
Store advertised being opened until 12 am on Christmas. Store was sealed shut with people seeking the same thing.
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October 2021 by tone deaf
Stayed dwntwn and this pharmacy manager was a nice lady. My doctor had to fill a prescription and sent it to this store and she called me to see if she cold apply a coupon. The rest of the staff was also helpful and courteous.
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August 2021 by Taylor Kalman Fukushima
I walked in to get help with photo prints and was greeted by Andrea asking me "how can I make your day better?" They had a lean team and she personally handled multiple customer issues and three phone calls and still managed to help me! She handled every 'issue,' question and concern with warmth and hospitality. Personally, I would have been going crazy if I were her. I sat down and just watched her handle each interaction with grace and I just am so encouraged to see women like her! She even offered to call the CVS customer service line on my behalf to help solve a problem - even amid her busy day. Thank you, Andrea, for all you do! May God Bless you during this season!