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January 2024 by Matt Kelly
Great to waste your time. Scheduled appointment via their phone number which redirects to a call center, they collect your information, tell you to call and designate insurance, then set appointment. 2 days later I get a call from the actual practice informing if they don't collect your information immediately (even if now is a bad time) they won't hold the appointment, and they don't get any information from the call center. They also inform you they won't do cleanings on your first visit, only examinations.
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December 2023 by Mike Panahon
My first appointment here at Dentalworks was great. Dr. Patel and Lisa were amazing. Painless in every way. Letting me know what they were doing during the whole process was stress free. Looking forward to getting the rest of the work done.
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December 2023 by Shonte Miller
Dr. Sweet is the best! She is honest, straight forward and a perfectionist like myself. I️ am so happy I️ chose this office to take over my treatment.
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October 2023 by Brittany Dawn
I’ve been going to DentalWorks for a long time. Post COVID, this is my first time back at this location. Few things to say here:1) Their systems DO NOT talk to one another. Don’t expect to jump locations with insurance or basic information being shared. I switched to the Tinley Park location out of convenience.2) This location is extremely rude & unprofessional. My dental hygienist was a joy, BUT THE RECEPTIONIST/BUSINESS MANGER was the rudest person! She single handily ruined my experience. I arrived ON TIME at 8:55AM for my 9AM appointment. She alongside her co-workers were kiking in the back until 9:15AM. She comes out to provide me paperwork although I’ve been a customer for 10+ years, so I was confused having came from the Tinley Park location to this location for X-rays & a cleaning due to the dental hygienist at Tinley Park being on maternity leave. I was not aware that the systems don’t talk to one another & the receptionist kept telling me that I hadn’t been to a hygienist in some years (yeah, not here, at Tinley Park out of convenience). Then told me that I needed to “hurry up because the hygienists was not going to have time to do my cleaning” due to the fact I needed to clarify some information with the Tinley Park location. I was on time, waiting for 20 minutes until the festivities in the back office concluded. I then proceeded to request for her to clarify the information of what my appointment would be for as I had two appointments that day, one at the Franklin location & one at the Tinley Park location. She did not know why I was there, but also wouldn’t check the system or call to see check on the information from the Tinley Park location. I literally called Tinley Park myself to confirm my appointment & reason of my appointment. She coped an attitude which I don’t care much about, but to each their own.I won’t be returning to this location ever again. The hygienist was pleasant, but the receptionist ruined everything about the experience. She was rude after being late herself. “Hurry up” is not how you speak to customers. The Tinley Park location would NEVER!
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October 2023 by Olivia Norris
I scheduled an exam with Dr. Qi since it’s required for a cleaning, and I was expecting that I’d have to come back at a later date for the cleaning, but nope! She did my exam, a cleaning, AND treated a cavity that she found ALL at once! Not only was that unexpected and super convenient, she was also ridiculously nice! The assistant was also extremely interactive and friendly.And when I told her my past negative experience with numbing shots, she was very receptive and only gave me a small amount after numbing it first with gel. Getting the cavity fixed was painless and very quick. She also told me to let her know if I needed the filling resin to be shaved down for any reason. I have the high plan BCBS insurance, and it came out to about $50, which was awesome.If you’re going to see anyone, I definitely recommend Dr. Qi. Probably the most pleasant experience I’ve had at a dentist’s office!
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October 2023 by LaTanya Topps
It’s always a wonderful experience getting my teeth cleaned and taken care of by this Great Team of Professionals! I highly recommend your services to my Family, Friends, and Colleagues.LaTanya L Topps
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August 2023 by Michael Partida
The professionals at DentalWorks really know how to take care of its clients. They help calm anxiety and stress if someone has symptoms due to visiting an dentist. I’ll definitely go again and again.
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August 2023 by Stephanie
The staff was amazing, super friendly, they were very gentle and made my boys feel comfortable. The staff explain everything step by step. I absolutely loved this place and look forward to seeing them in the future.Five stars for me!!
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August 2023 by Shirley Irwin
I was a long time patient and called to reschedule an appointment. The business manager took my call and was incredibly condescending and rude to me. Very disappointed. Instead of rescheduling, I asked her to send my records over and I would find a new dentist. She responded by telling me to have a “best rest of my day.” She didn’t seem to care one bit that a long time patient was leaving their practice. I guess she doesn’t understand that having patients is how the practice stays in business. You would think the “business manager” would have a better understanding.
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August 2023 by Lana Tadros
Dr. Patel and his staff are FANTASTIC!! As a Heath care professional, I’m even more critical than the average person and for me to be wowed is a huge achievement! Very friendly, clean, fast, efficient, and communicative! Highly recommend!!!
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August 2023 by Ivan Kabaivanov
My hygienist is amazing! My dentist is also amazing! I agree that Dr. Patel and his staff are absolutely fantastic! Have been with the practice for over a decade and I love everyone here!
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August 2023 by Xueping Shen
Pretty satisfied experience. Fee structure is reasonable and clear, they will submit claims for you. The clinic looks to be functioning nicely. Staff is helpful
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June 2023 by J F
After a few disappointing consultations with different dental practices, I was apprehensive about going to Dental Works. However, I was pleasantly surprised that my experience there was vastly different. My children and I went for our first visit and everyone from the front desk staff, hygienist and dentist were extremely friendly, personable, professional and helpful. They explained things thoroughly, including the breakdown of cost after insurance. Our visit could not have been better. They also have an orthodontist which is fantastic for our needs. I'm so thrilled I found them!
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June 2023 by maria martinez
I always enjoy my visit to the dentist. They are like a family to me and always very professionals and friendly. Today I had a the most beautiful surprise: and early birthday card. Thank you all.
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June 2023 by Benjamin Garnham
Great clinic! They work seamlessly with my insurance, the personnel is super nice, the procedures are fast, and well done. I really like this place, would 100% recommend.
