Diptyque Chicago is an inviting and beautifully designed boutique offering luxurious, high-quality products. The candles, home fragrances, sprays, and soaps are extraordinary, with the signature Baies scent noted as a particular favorite. The staff provides exceptional, second-to-none service. They are incredibly helpful, knowledgeable, personable, patient, and friendly, offering expert guidance on scents and products. The team is welcoming, goes above and beyond for customers, and makes the shopping experience a joy. The boutique now offers contactless curbside pickup and limited capacity in-store shopping, available Wednesday through Sunday from 12pm to 6pm. Orders for curbside pickup must be placed in advance. It is highly recommended for those seeking a memorable, luxurious gift or a special addition to their home.
At an Illinois Institute of Technology salon-style event, we guests received a fabulous sample satchel of these fine aromatic scents courtesy of Chicago Diptyque. A store rep was there, very polite.
September 2025
It was my first time in the store and I have to say I was greeted so well by Kacy!! She was so helpful and knowledgeable with all of the scents. She helped me find the perfect perfume and candle as well! And threw in samples as well. I also loved the store manager Steven! He was so kind too. What a great staff they have!
September 2025
The woman working today gave excellent suggestions very knowledgeable. Happy with my experience.
