Diptyque Chicago is an inviting and beautifully designed boutique offering luxurious, high-quality products. The candles, home fragrances, sprays, and soaps are extraordinary, with the signature Baies scent noted as a particular favorite. The staff provides exceptional, second-to-none service. They are incredibly helpful, knowledgeable, personable, patient, and friendly, offering expert guidance on scents and products. The team is welcoming, goes above and beyond for customers, and makes the shopping experience a joy.
The boutique now offers contactless curbside pickup and limited capacity in-store shopping, available Wednesday through Sunday from 12pm to 6pm. Orders for curbside pickup must be placed in advance. It is highly recommended for those seeking a memorable, luxurious gift or a special addition to their home.
I don’t live in Chicago, but I’m at this store more than the Diptyque in my own city. Stepping inside is always a warm and cozy feeling, and everyone who works at this location is friendly and ready to help answer any questions (especially the man with the mustache!)
June 2026
Winni was a phenomenal sales associate and helped me find my new scent! 10/10 service, highly recommend visiting this location for helpful and kind service.
May 2026
The young lady who helped my was very nice and seems to have a lot of knowlegde about the products.
