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November 2023 by Vidal Arteaga
We scheduled an appt for today 11/18 @ 8am thru DDC for a non invasive dna test and the place they sent us to, Optimum Wellness Center, was closed so when we called they said they assumed our appt was for the following Saturday and they weren’t going to have anyone in the office today. We called DDC to see if they could send us anywhere else or if we could reschedule and nobody is answering our calls. Very inconvenient and upsetting.
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October 2023 by Jimmy Figueroa
Very professional and polite staff.
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August 2023 by B N
So, there's a lot to go over here, sit backI did find a few things annoying about this company. The person who set my test up was semi pushy and rude, I found out later all these companies use sales people.I had a Non Invasive which was pricey here, but I found out, it was really worth it. I went in for my labs at a Labcorp, was easy enough and quick. 3 days later I find out there wasn't enough fetus DNA in my sample. The person I spoke to was quick to try and get me rescheduled and on my way. I was definitely feeling a little defeated and started researching this some more.It does happen and I was roughly 8 weeks, so early on it is more common.So I called back to reschedule and their system was down, still feeling a bit on edge about the whole thing I researched some more. I decided to call around and just ask some questions. I called this place not realizing they were a part of the same company I was dealing wit.The person I spoke to explained the whole process and was pretty nice and when I said I was 8 weeks; there it was!He gave me a general low fetus DNA procedure and I still remeber; "If this happens, it doesn't mean anything is wrong with the fetus, you or the pregnancy, we just need to wait a week and recollect your blood."I called back the next day to schedule my recollect, discovering I could go to this location. I went and never brought up I had called before. At my appointment I got the same explanation, the same overall review of testing and I really felt like this person had understanding for ME; I felt 110% better by someone just hearing me and reassuring me.Chase was the person there I dealt with at this location and he was to the point and genuine.I am having a Girl ❤️
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August 2023 by Mohamed Sheikh
Came here for Kenya Immigration cases for my CRBA Cases. Chase explained the process in detail and helped me each step of the way. Highly recommended.
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July 2023 by Summer Snow
Worst customer service ever!!! My case was started in May, had to call the office today because I called and sent email to the person who been working on the case never responded me back! They said they never received the letter that I sent to out 2 months ago!
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May 2023 by Open S
Great experience! Testing was fast and affordable.
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May 2023 by Muriel Jackson
Invasive & expensive.
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April 2023 by Elizabeth
Amazing experience! Chase explained testing in detail to me. I had a few followup questions and he replied to an email right away even though my person who paid for test was in another state. Got results in 2 weeks.
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January 2022 by A Laughlein
Hands down, BEST place! I tested with another lab who literally told me "YES" to all my questions, spent $350 and got results that did not work for court.Went to DDC and was given upfront and honest information, given the real info on court testing and never promised anything but how their testing works. However I left with info on where to call, what questions to ask the court clerk's office and more importantly how to make sure I was ready for court. I needed a specific form showing all the tested peoples information as additional proof for court and no one but Chase even brought this up to me. I walked in to court, showed results and additional forms recommended to me and was thanked by the Judge for doing my homework and making the case so easy for himAsk around, make your calls, but it you need testing done right, this is the place and Chase is the one to trust. My case was divorce case with custody dispute.
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December 2021 by JJ Wesley
Yo, call Chase and wait all I can say! He saved me from having to test again by going cheap my first time, I did a courte teste here and now get my business checked right before it goes further with courte.Tell em “JW” sent ya! ~~~~
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November 2021 by Rianna Hoagn
I haven’t got my results in the mail for months now
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October 2021 by A Muhammed
had good experience, Chase gave me a lot of information on immigration process and he also advised me how to check on us embassy opening. i went to choice first but could not get answers, ask for chase whenyou call.
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September 2021 by Shana Washington
It was a lot. We came in for a paternity test on a Thursday..was told that the results would be uploaded that Monday. Monday came and went with no results found. Gave it a day. Called and the rep told us that she couldn’t find our samples or email address. We were told the next day that our samples were lost. Which is unnerving and honestly kinda scary. They sent us an at home test next day which is what we didn’t want..we could’ve saved a trip up north if that’s what we wanted. We got results a few days later but the whole experience was unprofessional to say the least.
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August 2021 by Paul M
Great experience, Chase was quick to return my call with testing questions. After 2 weeks of calling around I went with DDC because of how knowledgeable and direct they were.I did a Legal Test in case I needed for court. My results came quickly and when I called.in Chase gave me updates.Worth the drive to the north side!
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July 2021 by Do Ulwoeau
Good person there, Chase explained it all and send results direct to immigration for me. Nice man there
