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March 2024 by Kevin Williams
This location is horrible, there is a wait that will definitely make you late for work or anything important you have to do at that
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February 2024 by Addy R I
Probably the worst Dunkin in the area! Terrible attitude from the employees, horrible care for the items you order, lack of awareness of who is waiting for their food. Staff always on their phones. I hope people who supervise this place reads these reviews because it is terrible to rely on food from such well known franchise and be treated like trash.
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December 2023 by Ernesto Rivera Sr
A little dunkin in the cta station. Great idea. Good service.
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December 2023 by Stacey Johnson
Slowest damn service. Ordered 4 stops ahead on the train and it's not ready. The one girl making the breakfast some rotund lady with braids is moving at a snails
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November 2023 by Graciela Hurtado
It's slow the service
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October 2023 by Beata Santarsieri
The cashier was unfriendly. She seemed really bothered. I ordered an iced coffee with pumpkin swirl. She was trying to tell me there's no pumpkin. I couldn't hear her very well...street noise & she spoke quietly behind a glass. She didn't like repeating herself. Her response was "no pumpkin!" She could've said sorry we ran out/don't have any at this time would u like to try caramel or whatever.
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September 2023 by Izu Can
This place is in a high traffic area so it will be very busy in the mornings. Even with three people working in there, there are a TON of mobile orders and people in line so there will be a wait. They run out of stuff Wednesday afternoons and Thursdays, because they get their shipment on Friday mornings and I guess they are not allowed to get enough for the whole week. Sometimes they run out of donuts, people order a lot, depends on the day, it happens. Sometimes there is one person working, best to have patience. I would not return if I’ve had a bad experience, I know there is another Dunkin down the street.
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September 2023 by Jazzy R
I’ve waited 30 minutes for a drink I had put for mobile order. I put it stops before I’ve arrived to this location! It was ridiculous! And the saddest part I ordered it with oat milk they were out, I had to settle for regular. Then I contacted Dunkin and their customer service is even worst! I was not reimbursed for the dollar extra. TERRIBLE! Don’t ever order from here if you’re in a time crunch for work.
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September 2023 by Kaitland Gutierrez
One of the worst dunkins I've ever been to. They have one person working during the morning rush hours and you will have to wait 15-20 mins for an order placed ahead of time. The coffee is not good enough or cheap enough to even warrant it.
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September 2023 by Sue Parsons
Girl working there so rude I order a med ice coffee because I have a coupon on the app for $2. She comes back with a large I tell her I wanted a medium she tells me very rudely they are out of medium cups, well she should have told me that instead of assuming I want a large and wanted to pay full price. I explained to her first of all a large is too much coffee plus I have a coupon for $2 she proceeds to tell me the price which was like $4. No I'm not paying for that.
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September 2023 by Reedfamily
They never have meat in the morning every morning they say we out of meat and only two people’s working. the black girl be on her phone and the white girl Be talking more than working also, she very rude, absolutely terrible they take advantage because they in the Illinois medical district area.
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September 2023 by DREAM AWAY
Highly disappointed. Coffee terrible.. customer service terrible ?
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May 2023 by Allen West
I only buy coffee or tea.
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March 2023 by John M.
This is an excellent Dunkin. The line moves quickly. They're always nice, the coffee is fresh and the donuts are never stale. It's in the Pink Line Polk Station. So it's convenient for me as well.
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March 2023 by Tonika Wright
I got of the and there goes a donut place, I love dunkin donuts, they was out of my donuts so I got something else, with a smile and a good day.
