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March 2024 by Isaiah Drapes
Worked here for a year and four months and I can definitely say DO NOT GO TO THIS LOCATION!The managers at this location do not care about their employees. If you see a short-red haired woman named Olga,REPORT HER IMMEDIATELY.Also without saying names the boy working closing shift is very rude.I’ve been waiting for my W2 form for this year since January…DUNKIN IS CORRUPTED
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March 2024 by Christine Collins
The customer in front of me was very kind to the cashier, saying good morning to the cashier, and things like, "Have a nice day." Terla, the cashier, decided to blatantly ignore that. Lady in front of me gets done but is still struggling with her purse so I stand back and allow her time (no one else in line behind me), and Terla decides to snap at me to order from where I was standing around the corner from her register.I waited until I was in front of her regardless because no one was in that much of a hurry.I asked her if they'll have any more chocolate frosted doughnuts, and she said we're out. We did this exchange twice before I had to explain to her, "Yes, I understand you're out right now, but it is 9:30 AM." Are you going to make more soon? "No."So I order something else, and she finishes the exchange by only ever saying my total and then shoving the box of doughnuts into my hands without another word.I've worked retail many, many years, and I understand it sucks, but it is also what you make of it. I don't write many reviews, but I felt I had to. Terla, you really need to work on your customer service skills if you're going to be front of the shop.TL;DR - Doughnuts (that I was able to get) were great, I would rate service less than one star if I could.
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February 2024 by Tiffany Mooney
I came in for a smoothie not knowing the Dunkin’ Donuts that’s connected to Baskin Robins are the only one who carried them. The cashier Dorenda had no idea what I was referring to so I googled it and showed him. I then ordered avocado toast NO BACON!! They put bacon on it. I made it clear I don’t eat bacon. The lady rolled her eyes (African American lady) sad it be your own kind. Then I had to wait on my munchkins! They paced all my items on the counter with no bag I asked for a bag. (The African American girl told him no!) Wow!! No bag for avocado toast and munchkins.. after i challenged them she then decided to tell the cashier it was okay to give me a plastic bag,. I’ll never spend a dollar again here! Their custom service is terrible and they have some one on the front line who don’t understand the customers orders..
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December 2023 by Nuevo Projecto - Mujer Ajena
Always fast service! They become customer mind readers - no time wasters! Thank you!
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December 2023 by Henry McDonald
(have gotten coffee here almost every day for ~2 years)on weekdays the service can be a little bit hit or miss, maybe theres a few minutes of waiting about 10% of the time, but they are friendly and its a good atmosphere even if this is the case.on weekends theres a guy who works there who keeps the shop open as a one-man army and is very friendly and makes the coffee right and my drink is ALWAYS ready when hes the one behind the counter.this guy is the john galt of this dunkin location, he produces incredible results for customers. Rand was right! There are those of excellent capability among us, who do great work because they can and because they want to. Extraordinary results yet ordinary compensation— the Randian curse of our times. I also see myself as such a John Galt type figure!
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October 2023 by Natalie Bullock
This location by far has the friendliest staff! They recognize repeat customers and remember your order too. Always friendly and fast service.
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September 2023 by Sam Shapiro
The manager was very helpful when I was having an issue!
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August 2023 by Tyler Steele
Manager here is a great guy. Coffee can sometimes be hit or miss (i've gotten coffee grounds in mine before), but other than that it's a good location.
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August 2023 by Kao Kaotic
It's a basic Dunkin. I'm a graveyard shift worker so I'm not around in the afternoon. But the morning staff is always nice and respectful. I can say a con is the daily beggars that camp outside as soon as they open. It would be nice not to be hounded as that does affect when I decide to go in or not.
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August 2023 by Michael Miller
Do no order the donuts they can’t accept those on a mobile order the since the last staff change a month ago the hasbrowns are super
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July 2023 by Billy Faircloth
Very expensive for a small cup of coffee and a donut, $5, but it was good coffee and the donut was fresh
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June 2023 by Rachel Arias - Tripp III
Okay, location can be hit or miss with the freshness of the donuts and coffee. Service is friendly but seems a bit overwhelmed when there is only 1 open register, during the morning rushes. Hopefully, they can get better.
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June 2023 by Connie Lyons
Dunkin’ is quick & Easy. I wish the hours they are open were longer.
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February 2023 by Carolyn Moore
The ladies in the morning are my favorite, getting to know them well since I’m a regular weekly. They make my mornings?
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December 2022 by Jose Miguel
Great customer service & speed preparing my order.
