-
April 2024 by ajs102797
My wife & I went to get ice cream and no one would address us. One girl kept looking at us and not say anything. Customers would come in after us would be taken care of before us until another employee said if u want ice u would have to go to the register after waited 5 damn minutes. We ended up going to Oberweis four miles away while this D&D is half a block from my house. These entitled employees need an attitude adjustment and customer service skills!! Will never go there ever again and filing a complaint w/corporate.
-
April 2024 by Sydney Kubik
This is one of the worst Dunkins I've been too. Always putting regular milk instead of an alternative and making me sick. Burns my bagels when I order. I've tried over and over but I get the same terrible service.
-
April 2024 by levan surmava
4/17/2024 12:54 amThank you for the sugar-free coffee. When I asked you to put 4 sugars in the glass, I asked you to take the glass back three times and still brought me sugar-free coffee.
-
January 2024 by christopher tran
Marlene was so polite and efficient.. she made the best matcha for me and my girl..she was awesome!! great vibes.. I definitely recommend this location..!!
-
December 2023 by Jackie Degante
Please fix your hours and the hours on the app. I’m tired of ordering online at 9:30 pm pulling up to the drive-thru, and it’s close. please and thank
-
December 2023 by Emily Livingston
I tried to go to this location today with my husband when arriving we seen that it was already closed at 8:50 pm. Online it says they are open until 10 pm. This has happen on a separate visit to this establishment. Please update your hours online if you are going to close early. Thank you
-
December 2023 by Daisy O
Visit this location on Nov 26,2023 with my family everything was good until my little girl notice her MTN DEW was expired since Oct 23, 2023 a month ago luckily she only took a little sip, we stand up and grabbed another drink but let me tell you other drinks on the cooler where expired since August 2023 ? , waited almost 5 min for a crew to come up to the counter and let them know I grabbed another drink and those drinks where expired ..but I guess they didn’t care and didn’t check their cooler after getting told …
-
December 2023 by Danny Maller
Half the staff no ears, other half no ears too. As a change up, try drive thru and be disappointed further than in store.
-
October 2023 by Jennifer G.
Was happy to walk into dunkin with my family. Bad customer service 10/2 a little after 8:45pm. Customers frowned as we walked in and were very rude rushing through the order. Didn't felt welcoming. Sadly I couldn't get the employee name due to no name tag. Also whispering to each other in the Mic and all employees just looking and giving mean looks so unprofessional. Only giving it a one star because it's not allowing me to put 0 stars, terrible service from the night crew
-
September 2023 by Eric Chavarria
The manger was very unprofessional and one of cashier was very rude to me and my bother she has blond hair and she also made me feel very
-
June 2023 by Jennifer Narvaez
We ordered an ice cream cake for my daughter's graduation. Gave them a week's notice and paid in full with the 21.99 price point that the cashier gave us. The day we were supposed to pick the cake up, they called us to tell us the cashier under charged us, and we owe 10 more dollars after we already paid. Gave us attitude and made it seem like it was our fault somehow. How is it our fault your cashiers don't know anything? Also, you had a week to see that there was a mistake and wanted to correct it the day of?! On top of it all the cake tasted bad too. Definitely don't go to this location for a cake.
-
June 2023 by Jennifer N.
We ordered an ice cream cake for my daughter's graduation. We gave them a week's notice, paid in full with the 21.99 price point that the cashier gave us. The day we were supposed to pick up, we got a call from them stating we owe 10 more dollars because their cashier messed up and under charged us. They were very rude about it and refused to give us the item we already paid for unless we gave them 10 more dollars. We paid but only because it was the day we needed the cake, and to top it all off, the ice cream cake tasted like crap.
-
May 2023 by Thomas Xu
Great staff. Z is upbeat and takes care of customers with no issues. Great atmosphere.
-
May 2023 by Joe R.
The workers at this location consistently play (loud) the most crass, obscene, awful, (every other word is the N word or the F word) incredibly disrespectful to women "rap" or hip hop, crap. It's unbelievable to me that a family establishment that serves donuts and ice cream, with children, elderly, etc who patronize this business, would play this over their Bluetooth speaker they have set up. Two stars because the food & coffee are good.
-
April 2023 by Peam Kedk.
This is the 2nd time that I came here and they said they DIDN’T have donuts. This is weird. No donuts at Dunkin’ Donuts? (Drive thru at night)