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May 2024 by Charles Osleber
HOW DARE YOU INSULT THE FEMALE WORKER AFTER ANSWERING YOUR PERSONAL PHONE IN THE MIDDLE OF TAKING MY ORDER. The owner/ manager of this store is extremely rude, disrespectful and thinks he is better than everyone else including his employees, assuming that’s why he made a public display of his staff member serving the wrong coffee. All the while deciding to answer his personal phone mid order. When I told him he was being rude not only to his staff member but to me THE CUSTOMER, he literally told me “I’m the GM here I don’t care about what you say”. I had a take out order and was in here for 5 minutes and the amount of sheer disrespect this guy showed was unfathomable. TAKE YOUR BUSINESS ELSEWHERE TO SOMEONE WHO APPRECIATES THERE CUSTOMERS AND STAFF.
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April 2024 by Abimael Medina
Rude Spanish young man always sitting down where customers sit with his friends very unprofessional atmosphere.
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April 2024 by Mario B
Very nice people with great customer service ?Dietary restrictions: Starting a Diet, Dunkin' sandwich is something I feel comfortable eating but will still keep me in my dietary plan.Kid-friendliness: Having three picky children, I find that Dunkin sandwiches ? is something I don't have a problem having them finish .
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March 2024 by Michael Salgado
Store is messy, & morning employees are rude and not wearing hair up in a pony tail, where is managment???
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March 2024 by Bbb Bbb
HORRIBLE NEW BLACK LADY THAT WORKS THERE CLAIMS SHES A MANAGER NO UNIFORM OR NAME TAG VERY RUDE AND UNPROFESSIONAL USES BAD LANGUAGE DOESN'T KNOW HOW TO TREAT THE CUSTOMERS AND SHE ALSO GAVE SOME OTHER BLACK LADIES THAT CAME IN FREE DONUTS AND COFFEE TOLD THEM THEY DIDN'T HAVE TO PAY BUT HAS NO RESPECT FOR PAYING CUSTOMERS SHE SEEMS RACIST AS WELL I HOPE MANAGEMENT, CORPORATE, OR OWNERSHIP DOES SOMETHING AND REMOVES HER OR THEY WILL BE LOSING ALOT OF BUSINESS AND LOYAL CUSTOMERS HORRIBLE EXPERIENCE !!!
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February 2024 by Tripleb Bthreetimes Btres
HORRIBLE NEW BLACK LADY THAT WORKS THERE CLAIMS SHES A MANAGER NO UNIFORM OR NAME TAG VERY RUDE AND UNPROFESSIONAL USES BAD LANGUAGE DOESN'T KNOW HOW TO TREAT THE CUSTOMERS AND SHE ALSO GAVE SOME OTHER BLACK LADIES THAT CAME IN FREE DONUTS AND COFFEE TOLD THEM THEY DIDN'T HAVE TO PAY BUT HAS NO RESPECT FOR PAYING CUSTOMERS SHE SEEMS RACIST AS WELL I HOPE MANAGEMENT, CORPORATE, OR OWNERSHIP DOES SOMETHING AND REMOVES HER OR THEY WILL BE LOSING ALOT OF BUSINESS AND LOYAL CUSTOMERS HORRIBLE EXPERIENCE !!!
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December 2023 by Isz
Can’t get an order right to save their lives. Staff looks rough as hell
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December 2023 by May A
Dude walked up looking like he was ready to fight, started yelling at me when I asked for my drink. I couldn't really understand him but he was AnGrY. ?Just don't go here. These people really don't want your service and it's way too hard to get in and park.
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October 2023 by Stefano A.
We just went there and the Indian guy working there was not only rude, but has horrible hygiene standard. He has no gloves on, but he touches everything like the inside of a cup or the food directly. We feel so disgusted and threw everything away! Awful and disgusting employee.
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October 2023 by ExploreIL F.
Don't go to this place. The Indian guy touches everything without a glove, who knows where his hands have been. No hygiene whatsoever!!!
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September 2023 by Tyler Dennen
employee was drinking straight up milk as a beverage through a straw… :/ but if I were homeless i’d def spend a LOT of time in here (:
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August 2023 by Reyna A
Went in there and ordered four drinks. For one of the drinks, I requested to substitute the milk, since I am allergic to cow milk, I was told that would be extra and I was okay with that..but he made it with cow milk and refused to make a new one with the milk substitute I requested. He was extremely rude and never gave a receipt. Will never go there again
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August 2023 by James R.
Please check your receipt, owner charges extra for no reason. Different price every time
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August 2023 by Ian M.
Food and coffee are as expected at this Dunkin. Tough location to pull out of if you need to go north on Western.I have personally witnessed the owner berate his staff, which was very unsettling. Please be more kind to your employees, the patrons will notice. Your staff will be more productive and much happier.The bathrooms are also in need of a thorough cleaning. It was clear that the toilet had not been cleaned in quite some time. The bathroom had the appearance of one at a late night bar at the end of a Saturday shift.
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July 2023 by Bob Haskell
Holy cow! I’ve just had the worst apple fritter EVER! This has to be a week old. You could play pickleball with this igneous boulder. They should be ashamed of themselves. Save yourselves and steer clear.