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March 2024 by A
I love this location everything is fresh
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January 2024 by Dianna Roberts
The employees at this Dunkin Donuts are truly the best. They are all so nice! They never get my order wrong. They always greet me, ask about my day, I'm even on a first name basis with one of the employees! Manisha is great, fast and courteous. Keep it up guys!!! :)
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December 2023 by Kelley Baumer
I love this Dunkin so much. The employees are always super friendly and they make my coffee perfect every time (I like to do weird modifications). They are really fast too, especially compared to a certain coffee chain across the street with their 25 minute wait. Coming here is the highlight of my day!
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October 2023 by Nicole M.
I went to this Dunkin' and I had a QR Code to get a free coffee with a purchase. I talked to the cashier and asked to use the QR Code. He said I need to order something with it, and I asked for a minute so i could think. He walked away, and when he came back I ordered a hashbrown. I didn't know how to get the QR Code to register, so I asked him. "Do I show you the QR Code for the coffee?" And he said yes and everything was cool, he scanned my code. The register said 1 hashbrown and a coffee. I go to grab my order, and I ask, "where's my coffee I ordered?" And he said "you only ordered a hashbrown." I said, "sorry, but I just used a code to get a coffee with a purchase on Monday (that day)" he said, "no, i'll show you the receipt." He showed me and I said, "I showed you the code to get my coffee with the purchase, that was the point, sir." He said, "you have to tell me you want the coffee" when I specifically asked him if I could scan the code for the coffee + purchase. He started getting defensive and I honestly was trying not to cry, and I actually did after I left. (Not about the coffee, more about how rude he was) I didn't want to argue with this guy anymore, so I just said, "okay, I get it, thanks." And I left. Listen to your customers I beg of you. This was a continuous 7 minutes, no one was ordering between him walking away and me ordering the hash brown. There is a nice lady there though, but this guy didn't listen to me at all.
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September 2023 by Khandes M.
Ive been coming here for a week and a half everyday due to a route change of mines . i normally go to another Dunkin that's closer by Me. the service was really good until the young lady at the register didn't give me back my change nor my receipt. i didnt notice it until i pulled off i gave her $5.77. the coffee is $2.77 now I'm not making a big deal about $3 it's the principle of no one wanted to listen to what had happen . They kept giving me the run around as if no one could handle the situation and give me my change back. I ask for a manager and i was told he's out of the country for a month. it's just not professional and it look as if the team don't know how to take action once a small problem occures . How would they know how to handle a big problem if it had transpired . speaking from a professional business owner myself . I won't be back to this location at all nobody takes consideration into the customer .
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August 2023 by Manuel Alicea
Needed 2 dozen donuts. Left another Dunkin Donuts because they barely had donuts and no variety, at 11:00 AM on a Friday morning. This location had variety and quantity. They gave me an extra donut, put the two boxes in a bag without prompting and insisted I take napkins which they retrieved for me and have me a huge stack of. It’s the customer service for me.
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May 2023 by Shay Smith
Manisha is amazing very nice and very sweet! She respectful and very nice i will be coming more often to this location because of her. Best of all my drink was amazing!
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May 2023 by Jim Smith
Me and wife came in to location for the first time, we always go to the one down the block on diversity by ali beef. Manisha was awesome super friendly super sweet and very helpful. Me and my wife appreciate her serivce so much that will be come to see her more often. Thank you for helping decided me and my wife woth our drinks.
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April 2023 by Sandra K.
I just got 2 stuffed croissants. The staffs here are very friendly and helpful. I appreciate the great service!
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March 2023 by Amer Mustafa
Sunder and binod great people great customer service
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January 2023 by Manuel C
My daughter and my fiance loved this place they highly recommend it to me every time I need some coffee on the go, they said their service is great their drinks are exactly how they expect them to taste, they feel so welcome when they go there..
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December 2022 by Socorro Z.
This is by far the best Dunkin’ location in the Chicagoland area and that is by no means an exaggeration. The employees are all so professional, courteous, and extremely thoughtful. The employee Sundar is such a delight that he makes coming to this specific location a treat. He not only ensures our orders are always accurate, but he strives to always provide exceptional customer service each and every time. I highly recommend this location and will continue to spread the word on how amazing this team is!
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October 2022 by Cristina Presmanes
Every time I’ve come they’ve been so friendly and nice!
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October 2022 by O Flores
The woman at the front is very kind and looks to be a great manager. Always quick and great personality. Service is top notch. Thanks so much.
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September 2022 by AJ A.
the workers here cannot understand a thing. they have messed up my order every single day. it's always a hassle with the workers here.
