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April 2024 by Devin Grzelak
The “manager” was extremely rude. I know for a fact (cause you can see a picture of it) I selected iced on the order yourself machine. When it was made I noticed it was hot and I simply explained what I said above and added, “can I possibly do a remake.” The employee says yes let me make sure. Then asked the manager and the manager explains “yeah if the label says hot then we make hot” and then sits there and doesn’t remake. so I explain again and she continues being rude and treating me like I’ve never been to a coffee shop let alone a Dunkin’ Donuts under a train station (lmao cmon girl ?) so finally I ask so can I just get it remade or not with attitude, she just walks off with no word, takes a minute and comes back with my drink and adds a snide remark at the end “maybe we should just stick to ordering with a person” well maybe you should stick… nvm actually
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March 2024 by Laura Kelly
Very fast and efficient. Order online and it will be ready. Fresh donuts and coffee variety is delicious.
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February 2024 by Dustin Thompson
This is the epitome of a well run chain franchise location in 2024. Other operators take note, it can be done and done well.
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January 2024 by Trina Caracci
The lady that works at this particular Dunkin’ Donuts is so incredibly rude and unsanitary. I have never experienced something like that from a person in customer service, ever. I will not be back and that’s unfortunate because it is my neighborhood Dunkin :(
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January 2024 by Lily MS
It was calm and quiet. And the donuts are good. The blueberry glazed one is my current favorite.
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December 2023 by Kelly Ortega
They filled up my drink half way. I basically paid for a large and got a small/medium. I didn’t realize until I was home and opened the lid. Then when I opened the bagel with cream cheese that I had ordered, there wasn’t any cream cheese..
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September 2023 by Alessandra Machon
Horrible place and customer
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September 2023 by Ben Harbin
Standard Dunkin donuts. Only issue is that it's clearly understaffed. The staff that do work there try their hardest though.
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July 2023 by Andrew Schmidt
Lousy service by rude employees and their greedy bosses have jacked up prices so now a small coffee and a breakfast sandwich costa $10. Never going again.
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May 2023 by VS LaMariposa
Worst experience, they will decide for you what you get even when you have already selected.Went there, used the kiosk to place my order. The employee said "here's your half dozen donuts" and I grabbed my box and went on my way. Only to get home, open the box to find what was in there wasn't anywhere close to what I had selected, so I went back.She said that they don't carry the donuts I selected at the kiosk, when I asked why she wouldn't inform me instead of just picking her favorites, she just kept repeating that for as long as she's worked there they haven't made any of the options on my kiosk order, never since she's worked there. I asked for a refund, she refused and said I had to pick from what they had behind the counter...dismal selection at best. Worst customer service I've experienced at a DD.This was the second negative experience I've had in the location but now I know why it's always empty when I pass by.
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April 2023 by Kedrick “KeddyB” Bryant
Past 1pm the manager is a jackass, always has a attitude. Decent hash browns tho.
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April 2023 by Evo Braden
Can't get my order right after ordering dozens of times. Will literally never go here again. No explanation needed after THAT many times of failing.
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April 2023 by Beverly. Stroud
Sales lady saleslady arguing with another that was rude for me to try to
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February 2023 by Brynna W
No public restroom, blocked off using a table, so tacky.
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February 2023 by Juan de la Rosa
I come here a lot. The young Mexican girl that works in the mornings has mood swings and can be really nasty! She really need to see a Psychiatrist. Has no business working with the public!Foul mouth!