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February 2024 by Matthew Martinez
Wanted to pick up some Hash Browns and went to eat em only to find out they were overcooked and burned. They taste terrible and smell burnt! Never getting there again.
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December 2023 by A G
After giving this place the benefit of the doubt and going a few more times i see nothing has improved. I have received iced tea instead of Cold Brew on 3 separate occasions. The hot coffee is good once in a while only if you go early mornings.Also the surcharge for less ice is ridiculous.
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December 2023 by monique rodriguez
Seems like the prices went up and less ingredients/flavors are used. I’d rather take the drive to the Whiting, IN location.
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October 2023 by Robert Brown
Would not go to this location no public
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October 2023 by Margie Glavin
I love their pumpkin coffee. It is so tasty.
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October 2023 by Alejandra Renteria
Every time I come to this location my macchiatos are made to perfection! They follow my customized order correctly. I live on the southwest side and I’m truly over joyed when I get to the visit east side bc I know I’ll have a great coffee made for me !!
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October 2023 by Jae Remy
Please Don’t spend your money here!! Horrible service and not very speedy. This store also doesn't support our local United auto workers 2023 strike currently going on, the same people who brings in business every morning and before every shift. Don’t spend your money here especially if you have union brothers and sisters!!!!!
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September 2023 by Gerald B
Stop here all the time. Only thing bothers me is they charge for Chiraq. Of course Chiraq has to have their dirty mitts in everything. Considering finding some other place because of that.
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September 2023 by Lupe Gonzalez
Longtime resident of the East Side and decided to try this Dunkin’ Donuts location on Avenue O for the first time. I saw a Ladies and men’s restroom and when I asked if I could use the locked restroom, I was rudely informed that restrooms were for employees only. Apparently, the customer is always wrong and unwelcome. The owner needs to reconsider if he values his customers.
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September 2023 by Joanna C.
When this placed open 5 PLUS Stars. Now going down quickly. Friendly quick and now that they have hired younger people you MUST check your order for everything. It wasn't like this. I get it it isn't entirely the young people fault. Our educational system sucks in this country and this is just one way we are paying for it.
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August 2023 by Meochia Cummings
Horrible place to get drinks. Every time I go here my drink is horrible and the man who work night have a horrible attitude I tired to take my drink back and get my money back I asked him then he said nothing and just took my drink & went to the back to remake it. The drink taste worse then it was before I asked if I could just get my money back and he said no. And I don’t trust drinking my drink first off because it’s nasty and second because his attitude was stank.
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July 2023 by Paul Bocian
Coffee and donuts too expensive way too expensive
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July 2023 by LeMark Russell
This place has HORRIBLE customer service. First time I visited was in the drive thru. The guy BARELY spoke English but was somehow frustrated with me for even being there. Second time, I found that they won't allow PAYING CUSTOMERS to use the restroom even though they are clearly accessible. Yes they do have a sign on the doors, which you can walk up to and read. You can't open the bathroom doors because they are locked. I implore you all: Do not spend your money here. They don't care about the bad customer service they provide, do there are better places to go.
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June 2023 by A R
First, charging .80 for less ice is ridiculous. But, bc you guys over power the cups with ice we went ahead and paid for it. However, not giving me my receipt bc you didn't want me to notice you gave me incorrect change is pure theft. Then, they get mad when you ask them for the correct change.
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May 2023 by Ayse Gurman
If I could give 0 star, I absolutely would! When we entered the store, we asked for a restroom, and the employee told us the restrooms were only for employees??! They didn't let us even wash our hands!Then we ordered 2 everything bagels with cream cheese, 2 sesame bagels with cream cheese, 1 caramel macchiato, and extra cream cheese. However, we got 4 plain bagels and a lot of cream cheese on the side!! We couldn't find any table to sit. There were only 3 tables! We had to go back to our car and eat our bagels in a mess because we had to put the cream cheese ourselves with our dirty hands. Funny thing is, the cashier had on a mask. What a mess! $23 down the drain.
