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December 2023 by Faith Loomis
OMG, where do I even begin with Edible Arrangements?! As a pregnant mama-to-be, I've been craving all things sweet and refreshing. When I discovered Edible Arrangements, it was like a dream come true! Their fruit arrangements are not only delicious but also a healthy option for satisfying those pregnancy cravings. The staff at Edible Arrangements went above and beyond to make my experience extra special. They were so accommodating, helping me choose the perfect arrangement that catered to my pregnancy needs. It made me feel so cared for and appreciated as a customer. Whether you're pregnant or not, Edible Arrangements is the go-to place for tasty and nutritious treats. Trust me, you won't be disappointed!
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December 2023 by Natalie Hamilton
The customer service is absolutely top-notch! Every time I've reached out to them, they've been super friendly, helpful, and attentive. They truly go above and beyond to ensure that their customers are satisfied. Whether it's answering questions, assisting with orders, or resolving any issues, they always handle everything with professionalism and a smile. I can't recommend ordering from this location enough
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December 2023 by Savannah Bivins
The combination of juicy, fresh fruit and mouthwatering chocolate-covered strawberries was a total hit. It had the perfect balance of flavors and made for a festive and tasty addition to my Thanksgiving feast. The presentation was fantastic, too. I highly recommend trying the Gobble Gobble platter from Edible Arrangements for a scrumptious and festive treat! ???
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December 2023 by paige gaerlan
This Edible Arrangements location has excellent service & provides outstanding quality of products! When I called to place an order, the staff helped me pick out the perfect bouquet for my occasion and for my price range. They were super helpful and made the process go very smoothly. I will be returning to this location for my next order!
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December 2023 by emily clayton
Edible arrangements is a one stop shop. The customer service is amazing. They helped me with all my questions and got me what I needed for all my gifts for the holidays!! So delicious and fast delivery on top of it!! Highly recommend the caramel apples and dipped strawberries!!
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December 2023 by Angela D
Love this location. The staff is always very friendly and my orders are always fresh and beautifully displayed. They have really cute products out for the holidays so I can’t wait to place my business gifting orders.
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December 2023 by sherry Tankersley
I absolutely love the freshness of the fruit! As soon as I walked in I was greeted with joy and was able to get what I wanted... The new owners and management is doing a wonderful job!!! I highly recommend going here even if it is on short-term notice.....
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October 2023 by Exclusive_. Besties
Horrible customer service. The representative didn't greet me as I came in. He his head in the computer. I came in for to receive the complimentary sweet box of my choose. I stated to him I would like 3 chocolate covered strawberries. He stated that will be a 40 wait. No problem on my end. I come back 40 minutes later. He have the three strawberries out in the open and just handed me the berries on a paper tray and gave me a plastic bag to put the berries in. I stated is there a small box for this. He looked at me like I asked for a million dollars. This location need to be closed down asap.0 stars
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June 2023 by Manny Acosta
If I could give zero stars I would. I just had the worst experience with the owner of this location. He is the most unprofessional man I have ever come across. I manage events for a global brand. There is no concept of good service from this man by any means. Multiple people witnessed the way this man spoke to me and handled business. I feel so disgusted and will never do business with this location again. Find another Edible Arrangements location or another business that suites your needs. Trust the reviews... Don't waste your time, money, or energy with this man.
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June 2023 by Monique E.
so, with it being Father's Day, I decided to order my father a gift from this specific location... I called to place the order and I was told that I wasn't able to place it over the phone because weren't taking any more orders due to the overwhelming number of orders that were coming in... I understood it was Father's Day so I was told if I order it online I could still get it the same day and it says that on the site... I place the order online....I then called edible arrangements on Ford road in Dearborn Heights to make sure that everything went through....he told me yes and then it will be delivered between 4 and 5 o'clock... my father never received it. I called today which is the 19th only to be told that I requested it for today! Seriously I would not request a gift to come the day after Father's Day. it's OK first and last Time ordering from this location!!
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April 2023 by Jabig Valentin
I haven’t been to this location in a while and yesterdays experience was just the best. Everything looked so beautiful. Keenan is amazing! Not only is his customer service top tier but his attention to detail , love for art and design is unmatched. This 100% shows both in the orders he sets up for you and in his personality as a person. He truly made my day going above and beyond as well being so thoughtful. Always be you Keenan! Thank you !
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April 2023 by Yesenia F.
Where to start!!!! I was looking for an arrangement to take to the lake and enjoy the sunny day with my bf. Thanks to Keenan Shelton who helped me not only pick a bouquet but made my whole experience 6/5 stars. His energy, assistance, and overall personality will be the reason I will be back for sure. Thanks for making this a really fun date Keenan.
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March 2023 by Karael Campbell
Keenan and Adam are such an amazing team! I placed a last minute same-day order and they accommodated my requests perfectly. Their service is above and beyond! I will definitely order from this location again.
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February 2023 by Black Tino
OMG…. So freaking delicious I swear!The guy at the store “Keenan” was kind and very helpful, he was super busy at the time I got there but he was able to meet my needs when I was in a pinch and let me tell you, he did not disappoint! Not only was these strawberries delicious, but they were some of the biggest strawberries I’ve seen lol, a mouthful of juicy chocolatey goodness!!!I will be coming here again in the future for my sweets , great customer service and great job on these strawberries! Thank You!!!
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February 2023 by Wendy Gonzalez
The man at the store is very rude. Has no respect for women. He yelled and embarrassed me in front of another person. He is a perfect example of horrible customer service and how to hire for this company. He gives a bad name for Edible Arrangements and his behavior is unacceptable. I will never purchase from this store again as long as he’s there.
