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October 2023 by Greg Boyd
Great staff and good trucks. This is a very organized trucking rental business.
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July 2023 by Amy Kernan
We rented a 16 ft Penske moving truck from Elite Truck Rental last week and our experience was so wonderful, I was compelled to write a review. The facility is very clean and comfortable and located in a great location that is easy to get in and out of. The truck we received was ready to go and in excellent condition. Both of these things were great but what made the experience 5 star was the gentlemen working there. Everyone we spoke to and interacted with were amazing! I was obviously very stressed about our cross country move to AZ, but they were very calming and assured us everything would be fine. They were extremely professional and friendly and it was apparent this is how they treat everyone as we witness their interaction with other regular customers while we were there too. All I can say is THANK YOU Elite Truck Rental, I will definitely be recommending you to anyone looking for a truck rental.
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May 2023 by Antelmo Villada
THIS PLACE NEEDS """ MANEGEMENT""' SOME SORT OF PEOPLE THAT KNOWS WHAT THEY ARE DOING SPECIALLY WHEN YOU NEED A TRUCK RENTAL, I DID BOOKED ON LINE A WEEK BEFORE THE EVENT I CAME TO PICK UP THE""" RENTAL TRUCK"""" AND WAS NO SHOW... THANK YOU BUT NO THANK YOU. """LOOSERS"""".
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February 2023 by Penny 08
Stopped by this morning to change my pick up time for tomorrow and get a cover. No problem. Always polite. When moving small to large, I've been renting from Elite for about 25 years.
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January 2023 by Philip Krynicki
I recently used Elite Truck Rental for a short, one day rental while I moved things out of storage into my new apartment in Chicago. I found them to be far superior to my experience with U-Haul and Budget, so these guys deserve five stars. It was even the same price as the budget rentals. I'll definitely return and recommend them to other people.
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January 2023 by Debonna Harper
The day of my reservation with Penske at the Home Depot on Lincoln Ave. I came to the location to pick up a 22ft truck only to find out it was never delivered to the location. I was told I would need travel to Elite Trucking to pick up my Penske and they would give me 20% off as well for the inconvenience. While upsetting as this was I was willing to travel another 30mins instead of waiting a few more hours. The true problem was no one thought to update me on issue they moment they found out about the issue.After coming to Elite Trucking on Western Ave they didn’t have a 22ft truck, but instead they had a 26ft truck available. After determining I wasn’t comfortable driving a 26ft in the mountains. I let the representative Perdro know. Pedro began making a few calls and let me know this could take a few mins but he would try to work something out for me. About 30mins later Pedro called me back and informed me he had a 16ft truck ready for me.I must say Pedro exceeded all expectations by providing exceptional customer service. He took control of the entire situation and communicated with me every step of the way. I truly appreciated his honesty and genuine concern and care and over all working to turn my overall experience around.
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November 2022 by david pyle
Yeah Elite Truck Rental! I appreciate y'all so much, especially after having lost a week on obtaining a truck through another local company, Budget Trucks at approx. 1800 S. Wabash--who I found out that a reservation only "reserves the quoted rate."Pedro was awesome! To prevent a repeat of previous bad company, I rode my bike there. He, and the other office worker, were extremely cool, friendly, and efficient. He showed me the truck and, since I hadn't moved in 20 years, shared some loading/driving tips with me. They open early, at 7 a.m., so I was able to pick it up really early. Unlimited miles and 4 full days to move from Chicago to Knoxville.I also just called them to tell them thanks as well--what a true relief of the major stress I was feeling!
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November 2022 by Saundra Clark (Penny)
I've been using their services for about 25 yrs. I always get great service and the trucks clean. They are always polite.
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October 2022 by Matt Szalinski
I rented a Penske truck from Elite for a one way move from Chicago to the West Coast and couldn't recommend them enough. After shopping around the city and comparing all of the options I am so thankful that I chose to go with Elite. One of the things that really sets them apart is that they guarantee your rental truck will be ready on they day you need it. I read many horror stories from people who rented from other big companies which don't actually guarantee that your truck will be ready on the day you need it even if you reserve it ahead of time. Moving is stressful enough and having that guarantee was one less thing to worry about.The workers at Elite are great and you can tell that they actually really want to make sure that you are taken care of. I wouldn't hesitate to recommend this company to anyone. Thank you guys for helping make my move a success.
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September 2022 by Nette
Today was my first time going to Elite Truck Rental. I needed a truck for a couple of hours to move a few things. After not finding a reliable U-HAUL place that wasn't too crowded or the workers weren't "attitude-y", a friend recommended I give this Elite Truck Rental a try. The workers were kind and the service was quick. A couple of the workers were kind of "nonchalant" but, ok. The truck I was given was great and the tank was full! I didn't have to take it for gas before using it (take note U-Haul)! Nice! I was satisfied with my visit today. I may consider using this location again in the future.
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August 2022 by Shanequa Burgess
Well my original pick up time was for 2 pm i called to see if the truck would be available before hand and it was. so i was able to pick up early. when i got there it was 2 gentleman who do extremely well with assisting me and my grandmother with how to operate the vehicle. truck was very clean. and the drop off was very smooth. i will definitely recommend this place for moving trucks.
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August 2022 by Nette (Nette)
Today was my first time going to Elite Truck Rental. I needed a truck for a couple of hours to move a few things. After not finding a reliable U-HAUL place that wasn't too crowded or the workers weren't "attitude-y", a friend recommended I give this Elite Truck Rental a try. The workers were kind and the service was quick. A couple of the workers were kind of "nonchalant" but, ok. The truck I was given was great and the tank was full! I didn't have to take it for gas before using it (take note U-Haul)! Nice! I was satisfied with my visit today. I may consider using this location again in the future.
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August 2022 by Ryan Underwood
Trucks are in good shape, but this place needs to STOP over greasing their lift gates. The truck I had used to move my home had so much grease on the lift gate it got all over my clothes and some of my furniture. If you're going to lube the lift gate at least do it neatly!!
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June 2022 by Jack O
Professional and efficient. I had a great experience renting a truck from this location.
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June 2022 by Devon Mack McPherson
Have rented lift gates from here to move my embroidery equipment since 2010, excellent staff, great trucks.
