-
November 2023 by Reggie Allen
Terrible experience for the 2nd time with Exotic Wheels. I explained exactly what I needed to Jerry before coming in and the main thing was the repair of a cracked rim. I asked him if I needed to make an appointment and he said no and that it was walk-in only. I told him that I would be there first thing in the morning to get that work done. I was the 2nd customer there. When I got there there whomever repairs his rims was not there. He made a few calls and nothing; The guy didn't answer nor did he call back. I waited from 10am to almost 3pm and nothing. I said I would come back tomorrow and asked if he could make certain that his guy would be there first thing in the morning. He said yes. He also asked me to leave a deposit and I did. After waiting so long the day before I decided to call before going in. I spoke with Jerry at 10:02am. His guy wasn't there and he wasn't sure when he was coming in. So he said he would call his guy and call me back. I waited 3 hours with no call back from Jerry. When I called him back, he was not even onsite and made several excuses saying he must have called and texted the wrong number when he was trying to reach me. My name and number is in his system and has been for some time. I asked when his guy would be there so I could get the work done. His response, "well, he SAID would be there" at 3:00pm today. When I asked how sure he was with that, he again said, "Well, that's what he said." That didn't sit well with me and after they guy's now show the day before, I wasn't very confident in that. We're now almost 2 full days in, he's holding my money and his guy is being sketchy at best. In 5 hours yesterday this same guy never called him back as I waited and waited for him. I then asked for my money back. He said he'd return it... but then he said there was a fee for taking my wheel off and putting it back on yesterday. He wants to charge me $35 for that since I no longer want to do business with him. I think that's shady business but fine. Take your $35 fee and give me my money back. I will never ever do business with Exotic Wheels again. The first time I went there a few months back they told me it would be hour or two when I got there but they had my car the entire day. I should have learned my lesson then. Never again! Ever!
-
November 2023 by MotorVault
Ben at Wheels Boutique is one of the best and most straight up people in the aftermarket business which is rare in this day and space. From simple wheels and lowering to full out builds, WB is only place I would trust.
-
June 2023 by Mateja Radicevic
staff is really nice and treated me right gave me what i needed ??❤️
-
April 2023 by Real Cole
The owner of the shop (Gerry) is a very nice guy but he doesn't make sure his customers are satisfied. I bought rims twice from here and twice I've had issues w/the balancing of the tires. The first time I bought rims for my car, the tires were hitting the wheel area of the car when I would hit a small bump in the street. I took it back and they put lifters on there but I still had the same issue and I ended up returning the rims. Just this past summer, I bought rims and tires for my truck. I explained the issue I had before and stated that I didn't want to go through that situation again and Gerry assured me that he'd take care of me. Well, he didn't! My truck began shaking at 50 mph. I had to take it back several times to the point they sent me to another shop for them to balance my tires. I was not offered any compensation for the inconvenience and because of that, I won't EVER do business there again and I will for sure NOT recommend anyone shop there!! I don't even like rims no more because of my experience there!!
-
April 2023 by B KT
Gerry was great. Explained what I needed with larger tires to fit the rims correctly not what the recommended size was he did the measurements and made the order and the fit is so much better!
-
April 2023 by Ken Hooker
03/29/23 this business is amazing I love the customer service here the owner and his wife is excellent with people problems and concerns jerry is a awesome guy smart and wise he is very knowledgeable and will make sure he tells you the right information and suggestions i definitely highly recommend this rim shop to people with rims this will be my shop from now on and I love how the prices is fair
-
April 2023 by Ian Shelton
Black own business very supportive and great service. Definitely will give them my business again
-
April 2023 by Damarco Holmes
Bought ever pair of brand new wheels I ever had from here
-
April 2023 by Ben G.
The Folks at Exotic Wheels did a great job with my car. Gerry help me select the right rims and tire for my ride. Exotic Wheels has extreme large selection of wheel and tires... I wanted a unique look for my ride and Gerry showed me a few different options. My Car looks amazing thanks Gerry!!!!
-
September 2022 by Rush Darwish
There were not many wheel options for my tires so they suggested to have my wheels powder coated. I was nervous about it but they assured me the finish would look like brand new wheels. And I must say they delivered. Gave my car a brand new look for a very affordable price. They also delivered on time so nice to not have to UBER to get around.
-
August 2022 by shawn barren
This was one of my best experiences purchasing a product they actually listened and guided me through, for perfect look, very grateful to Gerry,and his crew!
-
August 2022 by Kristopher Denson
This was my second time getting tires and every time was a great experience. Everyone is courteous and knowledgeable. I highly recommend them!
-
July 2021 by Roberto Garcia
Horrible! Gerry completely ignored me when another customer came in (AFTER) me. Complete and utter disrespect to just do that to someone. So I just walked out the store. Sorry I’m not gonna give them my business with their lack of respect.
-
June 2021 by Robert G.
Completely ignored me when another customer came in AFTER me, as if I wasn't there. Other customer cut in line and Gerry, the manager, just left me hangin. I was, like, did this just really happen? Ummm, excuse me, HELLO, I was here FIRST! But yea, I just left and walked out. Complete and utter disrespect.
-
June 2021 by R W.
I had a flat tire with a dented rim on an aluminum wheel. I went on a Saturday and needed my vehicle same day. These guys treated me like I was their only customer that day, and were able to fix my tire at a fair price in a short period of time. Highly recommend bringing your car here for your rim needs!
