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August 2025 by pete
I’ve had Extra Storage units in a few cities across the country and all were fantastic experiences. This facility was highly responsive and always very pleasant.
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August 2025 by Michael Upham
Alejandra was exceptional. Very happy with this facility!
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August 2025 by elyse mundell
Excellent I was treated with respect and the manager was quite knowledgeable and had no trouble guiding me to my storage space and just could not have been more accommodating
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August 2025 by Hunter Reilly (Hunter Reilly)
Alejandra and Brandon are AWESOME!! Got us in in out in 20 minutes and were super helpful!! Make sure you ask for them if you’re ever here! Thanks!
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July 2025 by Zak K
Please read before giving this location your business.
7/24/25 – I reserved my unit online and immediately followed up with a phone call to confirm the request had been received. The person I spoke with was extremely helpful, and I was under the impression that everything was in order. My rental agreement was set to begin on Sunday, 7/27/25, but I understood the office would be closed that day.
7/25/25 – I visited the office in person to present my photo ID, which is a required step to gain access to the unit.
7/27/25 – Packing took longer than expected, so I adjusted my move-in date to 7/30/25.
7/30/25 – This is when everything fell apart. I arrived at the Extra Space Storage facility shortly before 7:00 PM. My unit had a tag with my first and last name on it, but a green built-in lock was still in place, preventing access. After looking around, I learned another customer was dealing with the exact same issue.
Here’s what I tried:
• Called the number listed on the locker tag – No answer
• Called the facility office – No answer
• Called the Extra Space rep who previously contacted me (shoutout Brandon) – No answer
• Called Extra Space customer service – was met with a robot saying they were “experiencing technical difficulties”
I had already taken half a day off work for this move and now I’m stuck with a full truck I only planned to rent for one day. Who’s going to cover the extra cost? I hope Extra Space Storage takes accountability for this major inconvenience.
Here’s what doesn’t make sense: the office is open from 9:30 AM to 6:00 PM, but access to the units is available from 6:00 AM to 10:00 PM. So why is no one on call to help outside office hours—especially for issues exactly like this? It’s the end of July, one of the busiest moving periods of the year. You’d think they’d be better prepared.
Time is valuable, and this company completely wasted mine. Do better.
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September 2024 by matthew loveday
Arnold and Alejandra are provide amazing customer service.
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August 2024 by John John
Brandon is amazing!!!
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August 2024 by Adriana Simeran
Great service! I love my new storage space. The facility is super clean and organized.
Thank you Alejandra !
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August 2024 by Alexis Koch
Great place for your storage needs. Arnold is always super helpful.
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August 2024 by Ryan Pflederer
Everyone is very helpful and friendly and they helped me out when I accidentally left something outside my storage unit
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August 2024 by Matthew Ross
Alejandra was incredibly helpful! Great staff and secure location.
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August 2024 by Carolyn Schuman
Great experience. Staff helpful, space super clean and easy access.
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August 2024 by Matt Karl
Arnold and Alejandra are very helpful and made my moving process easy. This is a great storage!
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August 2024 by wilmer joy coronel
Awesome place and my stuff has no damage. Everything was secired. The staff here so amazing and nice. I recommend this place.
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August 2024 by Marten denBoer
Good location, hours; unexpected price increase
