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March 2024 by Loni Gibson
Very professional, clean and makes storing extremely painless. Great and secure location. Casey is very sweet and professional!
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January 2024 by 9723
Casey was awesome and very helpful! She made the experience smooth and quick. Great customer service ! Highly recommend !
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December 2023 by Jei Monei
I absolutely love this location. My mom has a storage here and the service was amazing. She needed help and KC was unproblematic, patient and super nice! Her hospitality is by far the best I’ve seen in a long time! Thank you for kindness and your assistance. KC is greatly appreciated!
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December 2023 by Amy DiTomasso
Disappointed. When I leased my unit over the phone I specifically asked if I’d be able to pull my vehicle into the facility and I was told yes I could. Unfortunately you can only pull up into the alley from there you have to haul everything up a ramp into the dock door. I went at 6:30pm and felt unsafe being in the alley alone after dark.
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December 2023 by Lynette Feliciano
Rakeya is awesome. She is so helpful and informative. Edgar is also so great. I first spoke with him on the phone and he helped inform the best way to go about a certain situation. My recommendation is to go in and speak with the staff-they are great with questions and showing you around! Also the faculty is clean and well maintained. I love that there is a loading dock in the back with ample parking.
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December 2023 by Michael Griffin
My girl Rakeya is top notch! Some people don’t realize the importance of great customer service… but she does! It truly makes or break your experience with a company. I’m very appreciative of her willingness to go the extra mile with assisting me on my questions/concerns and providing alternative options. Thank you so much Queen! And god bless you. ??
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November 2023 by Zna Cee
The Assist Manager Edgar Landecho is polite, he listens and above all he and Rakaya were cleaning up. I appreciate this space because it is clean and they are always professional and respectful.
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October 2023 by D J
S/O to Rakeya for the information I needed to get a great deal on my dads unit. It was hard to find the right place to store but she made him feel so comfortable!!! Thanks again
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October 2023 by K. Burt
Great service… Very professional and friendly!!The facility is very clean and well organized. I would feel safe going in and out. Great to have in the neighborhood!
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September 2023 by Max Stern
Rakeya could not have been more helpful in resigning my lease and making sure I understood everything. She was also so friendly. Always happy here!
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August 2023 by Arthur Martin
Chiquita James is fantastic! Excellent customer service, extremely pleasant, and accommodating. Thank you for making this experience so easy!
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August 2023 by Chris Martin
Chiquita James was very helpful and made the whole process a breeze. Great experience all round because of her help.
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August 2023 by Celeste D.
BEWARE !!! If you pre-pay they do NOT refund all of your money when you move out. I have to pay for 3 weeks when I will not be in the space. Very dishonest of them to keep your money for something you are not using and they can rent it to someone else and be charging twice for the same space.
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August 2023 by Arshiniece Palmer
Ms. Chiquita is amazing!!! She have great customer service and is very patient. I came in with my grandmother and my grandmother can be a handful. However, she took the time without rushing us to make sure all my grandmother questions/concerns was answered.
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August 2023 by Christopher Schlosberg
Absolutely easy moving in. Very clean and safe place to keep all our belongings. Edgar and Chiquita were fantastic and friendly in helping me getting set up. Would definitely recommend if you’re in the South Loop!
