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March 2024 by Michael Crite
Barbra is the most helpful. She makes it a smooth experience 5 stars
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March 2024 by Gabriela Chavez
Great customer service.. Barbara is wonderful....
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March 2024 by Tristin Crum
Barbara is amazing, she goes above and beyond to help in any way that she can
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December 2023 by Sam P
I rented a unit at this location in November of 2022 for $98. Five months later, I got a text that my rate would be increased to $167. I called the office and they lowered it to $115. In October 2023 got another text that my new rate is $203. Asked to negotiate that and never heard back. Double the rate in 11 months...now I have to pay movers to move everything out.
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December 2023 by Griffin Kelley
Stop your search right now!! This Extra Space Storage specifically is a secret gem in Chicago due to Barbara. She is an absolute delight. I cannot express how helpful she was throughout the process and every time I visited. She became a true friend as I looked forward to my conversations and energy from her every visit.
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December 2023 by Sarah McCasland
Highly recommend this facility and Barbara is amazing. i recently moved my things out of the facility but she took extra steps to still make me feel like a member of her family and to ensure a quick move out. If I need storage in the future, I’ll be back because of her!
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December 2023 by Caroline Cunniff
Working on moving out of the facility and Barbra once again was EXTREMELY helpful, she put a smile on my face when moving is always stressful. She is a gem and I would return to this facility in the future BECAUSE of her and the customer experience she provided. She is a rockstar!
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December 2023 by Curt Hennecke
Great experience all in all, the manager Barbara was exceptionally kind and helpful, 100% recommend to anyone else who is looking to fulfill their storage needs.
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October 2023 by Katherine Gonzalez
I personally had a great experience here the customer service from Barbra was amazing. She was the sweetest person ever. Getting the unit itself was a very easy process and moving out was also a simple process. I did most of it online and was able to come in and get the clarification I needed.
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October 2023 by Krissy C
Miss Barbara is so friendly and nice. She’s very helpful around the storage. The storage space itself is clean and safe ! We have been using this storage for a little over 5 months and we love it. Thanks Barbara!
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September 2023 by Tamm Howell
Extra Space Storage!!! This lady Barbara is so freaking sweet and very understandable. She will help you in any way that she can. 10 ⭐️’s if I could. Thank you Ms. Barbara!!I recommend extra space storage at 2100 W Fullerton AVE and definitely see Ms. Barbara…
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August 2023 by Molly Thompson
Everyone I interacted with was very nice and helpful. Had my stuff here for multiple years with absolutely no problem. Good experience. Would use them again if I ever needed storage for any reason.
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August 2023 by Rhonda Uber
This place rocks! We had to find a place for my daughter to store her college stuff over the summer. Was able to get into a space super fast and for a good price. This week we were making plans to vacate the unit and Cristian was so great and helpful. Excellent communication and so friendly.
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August 2023 by Sally Luu
Barbara is the best!!! It was my second time there and I had trouble getting my unit open/closed. She was so helpful and lovely and I’m glad she was there to help.
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August 2023 by Todd Ferguson
Barbara is a gem of a manager! She is incredible and is so helpful. She made everything as easy and seamless as possible. Extra Space is fantastic and Barbara couldn’t be sweeter! Cannot recommend highly enough!
