-
January 2024 by Nomo Popo
Very accommodating serviceFriendly, knowledgeable and helpful staff.Always clean. SecureA few flatbed cars available for transport.Great ventilationTop notch
-
December 2023 by Nancy Maya
It was our first time ever renting out a space. Denise was AMAZING and very helpful. Shawnese, who was training, was also very nice! So glad we decided to go here :) thank you!
-
December 2023 by Perry Harvey
Great customer service, Chris and Denise were soooo welcoming. I had experience compared to other companies I’ve been to. 10/10 definitely would recommend.
-
December 2023 by Fredrik Thordendal
So happy to have found the space to store my needs here. So convenient at the Montrose location because I am two blocks away I can literally walk there for my stuff. Denise is the star attraction of this facility she guide me through step by step. Denise is the best see her for your storage needs.
-
December 2023 by Stephanie Ha
My experience so far with this company has been spectacular! One of the employees I would like to acknowledge is Chris. Not only is he very patient but he is also very understanding. 10/10 ??
-
December 2023 by Mark Ahrens
The manager, Denise is very customer focused. On multiple occasions she has taken the time to work with me to solve my problems. Her follow up is impeccable.
-
December 2023 by Meredith Taylor
Denise at the Montrose location was fabulous! Professional and knowledgeable and was a pleasure to work with. My first time renting storage and couldn’t be more pleased with how simple the process was. Thank you!
-
November 2023 by Kathryn McCormick
I had a great experience from setting up online to working with Chris in person. The facility is clean and bright with plenty of carts for transporting. And the hours are ideal. This works out perfect for me.
-
October 2023 by Na Na
Great Place & very Clean! Friendly & knowledgeable staff!!
-
October 2023 by Clara Solano
Extra Space Storage is a clean place with excellent customer service. Prices are great, and the location gives the security to store things without worries.
-
October 2023 by Dawn Krajcik
I recently went to Extra Space Storage at 4455 W. Montrose Ave. in Chicago, IL. I had been storing some stuff there for several years and wanted to move my things to a less expensive unit. The staff was friendly and extremely helpful in showing me my different options and facilitating the move. I ended up downsizing slightly and saving some money. Thank you, Chris, Denise, and Johnny for your help!
-
October 2023 by Angel Morales
Great customer service, my visit was amazing and much more. People here were friendly and respectful. Would recommend this place to get a storage unit any day.
-
August 2023 by robert willard
Extra space at this location has been really great! We’ve been tenants for about a year, and we needed a little more room. Denise the store manager, was really helpful in the process of transferring. Especially when it came down to transfer options and what we can do. The internet doesn’t have those explanations for you. So Denise was an extremely big help and the ease of everything was great! Also the building is clean and well lit as well as secure!
-
August 2023 by The Cardenas
I really appreciate Chris for helping us with get another storage unit. He was very understanding of our unfortunate situation and was a pleasure to talk too. We recommend anyone coming to this facility to talk with Chris and he will get you the right unit for your needs. Thanks again Chris!!
-
August 2023 by Kimberly Cortes
Thanks to the buckets of rain we got I was in urgent need to get all of my stuff out of my apartment and into storage. I came in here, and Chris was super friendly and quick to provide me with multiple options! He was kind, and was patient as he took me from place to place to find the perfect fit. Come here because they do not care about making a sale but helping people. Thanks to him I was able to get everything put away safe and sound.
