Family Dollar has received mixed reviews from customers. Some appreciate the great customer service and friendly staff, noting that they were greeted upon entering and found everything they needed. However, others express concerns about long lines and the lack of bags, often receiving items in garbage boxes. Additionally, there are complaints about insufficient merchandise on the shelves, with stock left in aisles and a manager seemingly disengaged. Overall, while the service is praised, improvements in inventory management and customer convenience are needed.