FedEx OnSite

Most Recent Comments

• August 2022 by Julian Glass
  Do young lady at the counter Monique who I was waiting on the scan my package couldn’t stop having a conversation with the cashier both of them are servicing customers but they continue to start what they’re doing to talk about Monique‘s grandmother and the problems that she’s having this is amazing I am a customer I remember there’s a time where you didn’t discuss your personal problems out on the floor where you should be servicing customers right in front of customers it’s amazing what happened to customer first so I’m just sitting there waiting and waiting and waiting until she finishes her conversation then she decides to finish scanning my package and had the nerve to say thanks for your patience so I guess she she was expecting me just to sit there and wait patiently while she finish our conversation and when she decides to scan my package so I can go on about my day she will I honestly hate doing business with any entity in Chicago shipping manufacturing merchandising retail you all the garbage like plain hot garbage and you don’t care because the revenues are steady coming in deplorable train your customer service employees better to provide better experiences for your customers because I’ll never return to this place to do nothing pick up a package buy aspirin get a piece of gum nothing I won’t contribute to destroying the very essence of retail which is customer service.
• May 2022 by Somesh
  They don’t pack or print the label
• April 2022 by Megan T.
  If you're driving and looking for a fedex city location with a free lot, this is good.
• July 2020 by Chip R.
  Bottom line: Using the FedEx Onsite location inside the local Walgreens was quick and simple. With offering a place to drop off pre-packaged and pre-labeled FedEx items as well as a location to redirect/hold items at for a limited time, it's a pretty handy service. I am a fan! The Deets: I needed to get a FedEx package sent back to work from home that already had a pre-made label and packaged. In doing research to find out the nearest available FedEx drop/location, this FedEx OnSite location inside the local Walgreens came up. According to the FedEx website description about OnSite locations..."The Walgreens rollout is part of the nationwide expansion of FedEx OnSite, a network of retail locations offering FedEx pick up and drop off services, including the ability to hold packages for up to five business days." Sounded like just what I needed! These locations require that you package your items yourself and print off/attach the label before going to FedEx Onsite. They also can offer a place to redirect and hold packages there if needed instead of your home, for example. Off to my neighborhood Walgreens I went, and found that the process was pretty easy. I walked in and found a metal locker/cabinet just beyond the counter/register on the side marked as FedEx. There is not an elaborate or large scale type of FedEx presence otherwise. A staff member just happened to be standing in front of it at the time and saw the package to send in hand, walking up. She said, "You have something to send out? I will take it for you!" then took the package, scanned the label in with her tracking device, and the transaction was completed. Simple as that. Tracking was done by the FedEx app from that moment on. I had however just missed the only one pickup they apparently have in late afternoon/early evening, so the package did not get sent out until the next day. It reached the destination with no apparent issues encountered. I found using FedEx OnSite at Walgreens easy and quick, I will use this service in the future if needed!