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June 2024 by Dria Washington
Terribly rude customer service, would not return to this location.
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February 2024 by Mark Smith
Outsourced customer service to pleb standard Indian call center.
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July 2023 by Maya Bach
Went for printing services and didn't receive support from the staff. They don't have cords to connect an android and didn't offer an alternative. Would not recommend
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January 2023 by Shane Hanson
Don’t have a FedEx on site if you’re going to make ppl wait in line.
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October 2022 by Suzanne S.
Dan & Leah helped me out. Dan is a new associate; Leah is a seasoned FedEx maven. They were a well-oiled machine. Fluid, confident, knowledgeable, super friendly and funny, and in providing me service also made me feel at ease that my package would arrive per my preferences. They even arranged for me to have a return air bill included and helped me set up a new FedEx account. I could not have asked for more. I'd go back just to connect with them - great people.
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August 2022 by Kevin B.
Don't use that store !!! Manager dint know what she doing !!! We had package delay and 0 customer service
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July 2022 by Jackie P.
Never again. UPS gets my business now. The last straw was with Tiffany at this location. Rude, condescending and miserable. I filed a formal complaint and requested that the manager of this location call me back. No call back. No concern. Byeeeeeee!
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March 2022 by Raquel M.
Leah is always the utmost friendly and kind. I know not all associates at FedEx wear a smile on their faces but Leah makes your experience there very enjoyable.
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December 2021 by Jamie Iacobucci
Excellent! Everything about this place is excellent, especially the awesome staff who does everything with efficiency and kindness! Thank you for always getting my Christmas package set up and delivered with ease!?
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October 2021 by Patricia Kirby
This location is awesome very helpful when having really bad day
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August 2021 by Shirley H.
Great place, friendly customer service
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April 2021 by Jan S.
I literally have no computer experience. I'm a senior disabled person. I needed a shipping label printed from my google texts account. I called prior to coming in because I had questions and mentioned that I have no experience with computers and would need help once I got there. The other person on the line assured me that someone would help me once I got there. Once I got there I explained the same to an employee that was unjamming paper from one of their xerox machines. I met him by one computer and had a seat to wait. He made sure that I had my credit card to insert into machine on the desk. By saying do you have a credit card? I said yes. I explained I don't know how to log on. He told me that he was unable to help me and he said to himself that he couldn't believe that I am unable to log in. He said that he was unable to help me and walked away. I asked a customer for help but he said that he was pretty busy. I left. I went to Subway and took a look at my bank account. I had a pending charge of $10 from them. I went back to the store and was told that it could be a pending charge. Later someone told me that he didn't log me out. I'm currently waiting to see if any charges will be on my account because of this. I would not recommend this location. I later went to the library near me where they helped me log on and printed a mailing label for me.
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March 2021 by Ian H.
I rarely have outgoing shipping needs but recently had a package to send and stopped in for help. There were a few people behind the counter and it took a minute for them to get to me, but after that it was smooth sailing. The clerk helped make sure the items I had to ship were packaged well and talked me through the various shipping and pricing options to make sure I wasn't paying more than I needed to. The reason for the four stars is because of printing, which is what I more frequently stop in for. I have run into major issues with the self-serve printing kiosk. Sometimes my file doesn't show up when I email it in, sometimes the printer doesn't print properly, sometimes I get double charged. Usually there is another kiosk/printer that does work that I switch over to, or someone working will stop by to fix the issue, but it's a maaaajor inconvenience/time suck, and defeats the point of having the printers be self-service... I still get what I need at any rate.
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February 2021 by Bitcoin Bret
Fast service
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February 2021 by Liz H.
Walked in to pick up print order. Plenty of people looked up, not a single person acknowledged me. Or the person who walked in behind me. One of my orders wasn't ready and I asked how much longer (it was a single paper) and the man helping me, Isaac, had the nerve to point to the people packing boxes and say "you see everyone is working over here" in the most degrading way possible. I don't recommend people who can't be polite to customers work in a place where they are with customers constantly.
