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August 2025 by Ella Makarenko
I had a great experience with Vince. He helped me from start to finish, making sure everything was done properly. Excellent customer service!
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July 2025 by A T
They loose packages, took 6 months to find. No compensation
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May 2025 by Clara Todd
This store gets a lot of business but its staff handles customers professionally and efficiently. Special thanks to this location for helping me with my many custom printing requests for my wedding. The staff has always been patient with me trying to get everything just right. Michael, one of the assistant managers, has been particularly helpful. The location does get busy so my only suggestion to customers is to go at off peak hours for special requests.
Thanks again to the staff at this location for helping to make my wedding special!
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May 2025 by Osvaldo Soto
I lost nearly $200 in international shipping costs because FedEx failed to inform me of key customs requirements when I sent a couple <4 ml perfume samples. As a result, my package is now stuck in customs. Fedex from the destination country is requiring me to hire a customs agent to resolve the issue, while blaming FedEx US. Meanwhile, FedEx US denies responsibility, leaving me stuck in a bureaucratic limbo with no clear resolution. Avoid using fedex if you can.
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March 2025 by Ricardo Rivera
I came to this FedEx Office to laminate a poster that was very special to me and quite expensive. Unfortunately, they completely ruined it. There’s a huge, noticeable fold running right through the middle of the poster after they laminated it. What’s worse is that no one even apologized. The only thing they said was that they wouldn’t charge me—as if that made up for the damage. No acknowledgment, no accountability, just a careless “oh well.”
If you have something important you need laminated, do not bring it here. They clearly do not take care or pride in their work, and they certainly don’t care about your items.
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February 2025 by Alejandro Gomar
Maria has the worst attitude I’ve seen for a customer service employee. It’s disgusting to see how poorly some people do their jobs.
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February 2025 by Cameron Boyd
I went in around 930 am Feb 11th and my experience was great. I hadn’t been to one in a while. Anyways the AST Mgr (women) was polite and courteous and answered all questions I had
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January 2025 by Sunny Bhawnani
Rude and not helpful. Staff trys but the Manager is the issue. Good for dropoffs but not getting any printing work done.
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January 2025 by Alexander Reindl
I just left this location and the employee River is extremely rude. Horrible attitude and giving dirty looks while I am working with different employee.
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September 2024 by Emily Hale
I brought my old iPhone here to send back to apple and it was stolen by an employee and never returned to apple. Huge hassle, luckily I had a receipt that said I had sent the phone back with tracking. Would not trust this location with anything of value.
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September 2024 by Amy Blue
I been a customer for years and I've never had such exemplary service as I received last night. River is an asset to the company. Not only is River professional and efficient, but River is personable and knew exactly how to help me with my project. I would love for River to be recognized by corporate and celebrated for his amazing job performance. Thank you!
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September 2024 by Vicky Zhang
I had to go print a ton of absurdly large posters for a work project earlier this year and Michael and the team were very helpful! They made sure everything was high quality each time, and the bosses loved it lol
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September 2024 by Wendy Chen
This is the first time of my life to have boxes sent from The States. I'm so appreciated that this store is opened on Labour Day! And the employee Michael was so nice, considerate and patient. He provides down-to-the-smallest-detail services, and being super helpful when I found out that I need to unbox and repack 6 boxes. Thank you again FedEx, you really made my day!
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September 2024 by Sabina Skupien
We had a complicated printing project and Micheal made it super easy! He was kind, patient; and helpful. We couldn’t locate a place to fill out a customer survey, but his service was 10/10.
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August 2024 by K
It shouldn’t take 1 full day to print 2 4x6 postcards.
