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March 2024 by Clara Brownie
workers apparently don’t know they have job. walked in for help and was off bored by THREE employees
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March 2024 by Margaux Despons
The team at this FedEx Location provides great service and expertise. There are helpful, knowledgeable and kind. Special thanks to Nikki who has been outstanding.
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February 2024 by vaishnavi P
The staff are super courteous and very fast with their service!
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February 2024 by Robin Hong
Leah and the staff at this FedEx location have always put their customers first. I’ve always been greeted with a smile and even if there’s a rare printing issue, the team patiently troubleshoots to get me what I need. Life is a little bit easier with a supportive staff looking out for you. Thanks Leah & FedEx team!
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February 2024 by Cinthia
If I could give them 0 stars I would. I sent a small box that contained an iPhone 11 using the office located at 3001 N Clark, Well guess what? They deliver it, of course, but with an empty box. No iPhone inside, they even stole the chargers. DONT GO THERE. Unless you want to get robbed. Will never use FEDEX AGAIN IN MY LIFE and I will do my best to spread my experience with everyone.
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February 2024 by glevi montilla
Please don’t send anything valuable using this FEDEX. They won’t respond if something get stolen. They don offer a warranty at all. Avoid shipping with them. Go to UPS Instead.
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February 2024 by paola rodriguez
You don’t deserve not even one star. One friend of mine sent an iPhone 11 to her mom in Florida and someone stole the iPhone from the box. They delivered an empty box, no iPhone, no chargers no anything. DONT GO TO THIS LOCATION.
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February 2024 by Uthman Salaudeen
Courteous staff and nice ambiance
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January 2024 by Kirstin Jung
I'm glad this is my local Fedex, I've sent parcels and printed things over very many visits since I moved here in May 2023, customer service is quite consistently always very good/friendly!
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January 2024 by Laura Meagher
I phoned in advance and said I was working on something that was foreign to me and needed help. They completely understood and had the job ready by the time I got there. Perfect!
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December 2023 by barry schuman
Nikki, the manager helped me out and she’s extremely friendly and seems to really care about taking care of the Customer doing a good job and making sure you’re happy. Didn’t really want to have to go in and do this, but she made it a pleasurable experience and I would definitely go back
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December 2023 by S S
I must say, my recent visit to FedEx Office supplies was an absolute delight, and I want to take a moment to commend Tamika, the wonderful Assistant who made my experience truly exceptional.Right from the start, Tamika greeted me with a warm and genuine smile that instantly brightened my day. I couldn't help but compliment her on her beautiful smile, which set a positive tone for our interaction.Tamika's dedication to providing outstanding service became evident as she guided me through the options for laminating my documents. She went above and beyond by consulting with her supervisor to ensure that I received the best value for my money. It's not every day that you encounter someone who genuinely cares about helping you save.During the laminating process, Tamika continued to show her commitment to customer satisfaction by checking on my progress and ensuring that everything was going smoothly. We even had a delightful conversation about our experiences living in different parts of the world – me from Australia and her in Chicago. It was a genuine and heartfelt exchange that made the entire experience feel warm and welcoming.In today's fast-paced world, exceptional service often takes a back seat to efficiency, but Tamika at FedEx Office supplies proves that outstanding customer service is still very much alive. She embodies the kind of service that people truly appreciate and remember.I can't thank Tamika and the entire team at store number 3612, Location code NBUKO, enough for their outstanding service. If you're ever in need of assistance, make sure to seek out Tamika – she's a shining example of what exemplary customer service looks like. Bravo, Tamika, and thank you for making my visit to FedEx Office supplies memorable and enjoyable.
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December 2023 by Jonathan
A quick shout out to Anthony and his associates at this location. After dropping off a return last night, the vendor changed shipping information and it was only due to Anthony's assistance and his colleague that a drawn-out vendor/return nightmare was avoided. This location has tremendous people who are eager to handle any issue and far exceed expectations!
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September 2023 by Eric Florence
Nikki had great customer service. She listened to my needs, gave me several options for shipping time vs. cost and packaged my items with care. Very efficient, too. I’ve been using this location since 2014 and have had consistently good service from the staff here.
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September 2023 by Karlie Kurt
Was out of town when package was delivered called and asked if they could hold it a few more days. They assured me they would hold it but when I arrived to pick it up the staff told me they sent it back. They said it happens all the time whoever I talked to didn’t tell anyone and it got sent back and there was nothing they could do.
