-
January 2024 by Laura Spooner
Hilary went above and beyond to make sure my printed project turned out the way I wanted. I am so thankful for her time and patience.! Great customer service and overall vibe of a place.
-
January 2024 by Meredith Mersits
It’s your standard FedEx with rude staff; Hilary was one of them.
-
November 2023 by Marcia Scavuzzo
QUALITY WORK AND CUSTOMER SERVICE.The people who work here go out of their way to be helpful.Last year I came in panicked when another company screwed up a display for a relative's celebration of life. The manager personally assured me they would have it ready the next morning, when I was scheduled to drive out of town for the event. It was ready on time, and it was perfect.Two weeks ago, I came in with a large project for a museum. Hillary helped me with many different types of scans and printing, and her advice was critical. A few days ago, I returned with the entire project, ready to be shipped to California. Justin made sure it was packaged so that the fragile contents would arrive without damage... and it did.It seems that quality work and customer service aren't always something you can depend on today, but I think you can depend on getting both at this FedEx Center.
-
October 2023 by Ben V
Just go to the library if you need to print something. It's very near and less miserable.
-
October 2023 by Jillian Blanc
My sister is getting married and she needed to get wedding programs and there was a worker,Javon, who was super helpful. He took the time to answer all her questions and show her how to do it. Highly recommend!
-
June 2023 by Edmond “eddiecharly” Charly
Arrived on a Saturday at noon to return a damaged equipment to Dell. Cassandra informed me I would need a new box for $ 35 . I declined the offer and let her know the box was in fact provided by Dell. She then refused to take the box . I usually do not have any issue with FedEx location. Cassandra was having an attitude ( I wonder why ). I could have asked to talk to a manager but time was running out and wanted this box shipped before 3pm . I left the store and asked for her name she said Cassandra ( I’m not sure that’s her name either) . Very bad customer service Cassandra
-
May 2023 by Annmarie Rombalski
I live in the neighborhood and come here regularly and the employees here are always very kind and professional. I always feel relieved when I receive a package from FedEx because I know any returns will be super easy with the team at this FedEx! I never write reviews but the team here is so consistently helpful and nice that I felt it was warranted!
-
May 2023 by CORPORATEONE
I met 4 amazing employees..Justin, Kassandra, Hilary and Eynnesha Ward. All of them were very professional and polite. All of them greeted me with a smile when I walked in and all of them were valuable in helping me with all of my needs. Because of the outstanding customer service I received from all four of them, I will be coming back to this location all of the time. They treated me with kindness and superb professionalism.
-
March 2023 by Mark Sheldon
Went in person today to have 47 pages printed. Waited while the person got the paper, then cut it because it was not correct size. (Wanted glossy).I was told the printer was warming up. I said I will pay now. She said if I wanted my project now, there would be a $15 extra fee to stand there and wait.This was not communicated before I started the the process. It was right when they opened and it was not busy.I left there without my copies. The more I considered what had happened, the more angry I became. I tried to call the location several times to cancel, but their phone was not working.Cancel my order. Not going back.Went to Office Max. No upcharge. Printed perfectly and it was even less expensive.Never going back to that fed ex location.
-
March 2023 by Anna Stalberg
Justin- Impressed! So helpful. What an asset.
-
January 2023 by Alejandro Infante
I just have to say that fedex company is very disrespectful, I called customer service asking for a manager and they wouldn't transfer me. They got angry with me and hung up the phonebonami. I will never use fedex service again very disrespectful people.
-
December 2022 by Gigi L.
Nice, so helpful and easy to get to. I also had to use the self serve printer, and Benjamin was so helpful with that as well all while being so nice and professional.
-
October 2022 by Edgar J.
Along with great packaging service, Kassandra also helped me on a very urgent print job 3 weeks ago. Superb team player!!!!!!!Help them keep their service Trophy!
-
October 2022 by Clarisse Casalino
I went to scan documents. They’re Dropbox function is down so what do they have me do? Buy a USB like it’s 2011. AFTER the charge me for the USB they tell me I didn’t need to buy it. When I get home the USB files now need a new program that is $20. So I’ve spent $30 on $2 worth of scans
-
October 2022 by Janelle Fennessy
All of my experiences at this location have been great, it's very efficient and everyone is helpful. This last time Benjamin helped me with the passport photo service and he was wonderful - made it an easy process!
