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February 2024 by CEO Desi
This is the worst most unprofessional FedEx. All the employees rude and don’t know their job!
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October 2023 by Nikolay Sandev
lazy driver refuses to deliver to a residential building with a front desk and no key entry, marked it as undeliverable and is refusing to deliver, now holding my packages hostage
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October 2023 by Zilvinas Ramasauskas
Worstest company to trust your packages..My third package by Fedex was stolen, and this time by Fedex driver, who forged my signature
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September 2023 by Daph odil
0 stars if possible. Proof of delivery was a picture of my house from across the street. No package in sight. Of course I haven’t actually received this package and now I have to go through this long process with fedex as they pretend to look for my package. Ridiculous
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August 2023 by Calvin Stinson
The worst fed ex ever.. had a package there for over a week and they couldn't find it..must of walked out with one of the employees. I highly do not recommend anyone uses this location. They steal
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June 2023 by Likeytha Griffin
I'm so ticked off I bought some shoes from Footlocker and the FedEx person lie and said they attempted to deliver to my residence three times and I seen the truck but they never came to deliver to me it was always across the street for me you would think it's on the same truck but unfortunately now they have my stuff sitting at a FedEx ground company and I must have an ID and the so why now unfortunately I don't have my ID because my wallet was recently stolen so pretty much my shoes will be getting returned that I purchased on June 10th thanks a lot FedEx
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June 2023 by krystal black
They be stealing people packages I been waiting on my package for 3days they keep saying it’s out for delivery never get delivered they stole it I hate fedex ground UPS will never
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May 2023 by iyad alnachef
One star is many more stars than what FedEx deserves!The driver handed over my laptop to a stranger who happened to be in the area without any verification of identity. The address to be shipped to is an apartment. Nobody walked in to the building between 11am and 12 pm on that day per security camera! The driver is either lying or he made a very big mistake.I went to the local FedEx Ground to address the matter where I was welcomed by Shanika B. (AQ Manager/Outbound), Rob, Alexis (Security), Mark (Sort Manager), Jacob S. (P&D Manager), were all rude, disrespectful, and dismissive. Mark, Shanika, and Jacob promised to call back to update on the investigation within 24-48 business hours. In fact, to pacify me, Jacob gave me his cell phone number, which was worthless as he never responded to any of my attempts to contact him. It's been 5 days and they have yet to call back. I called customer service 32 times only to be told that someone will call back. I have yet to get that call. I am utterly shocked that this is FedEx' definition of customer service!Unethical, rude, and incompetent. That's my impression FedEx after this experience.
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May 2023 by Louis
The worst. Every time I have a package sent via FedEx Ground, they lie and say they attempted delivery. This usually goes on for at least a week before they actually deliver the package.
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April 2023 by Upset Customer
I took off work to receive a package and the driver never delivers the package. But, marks the tracking status unable to deliver. Ugh!
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March 2023 by Jesus Zamora
Driver called when he was in front. I wasn’t home, came to the facility at the time the driver suggested, gave them the tracking number. 10 minutes later I had my package in hands.
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February 2023 by Ophelia Irvin-Brown
The service person at window was nice along with the guy who brought my merchandise out to me. Also helped me load it into my vehicle. He was also very nice and helpful.
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February 2023 by 9t8alti
They continually deliver the packaged for our house to another address even after multiple complaints it's sad that we pay for a service and that sevice is never received in the last few months it's happed over 10 times worse part is that take a picture of it delivered and the porch is clearly not ours
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February 2023 by Vanessa Irvin-Brown
The service person at window was nice along with the guy who brought my merchandise out to me. Also helped me load it into my vehicle. He was also very nice and helpful.
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January 2023 by Bianca
Drivers are aware that there are no bells at my building so they stopped coming. I would never receive a door tag or any type of notification that they were here beyond an email, which was also always sent thirty mins after the claimed attempt.I would stand outside for hours on end waiting for no one to show up I have had to wait at this center for hrs waiting on someone to come to the window and get the ticket and then go get my package it is so bad that I won’t shop with ppl or places if they are using FedEx they are terrible about communicating and contacting.
