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January 2024 by Miranda P
I just had the best experience at this location. The agent helped me pick out the correct packaging that I needed. I was able to email my prepaid labels to him, and that was it. I was in and out in 5 minutes. I just moved in the neighborhood and I'm so happy this was a seamless experience!
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December 2023 by Gabriell Gaiter
This is my favorite FedEx. The people and staff here are very kind and helpful and knowledgeable about their services and products. I consider this location a part of the community☺️
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December 2023 by Big Minister
Sign posted on door indicating closed for 30 minutes at 2pm on a Saturday. I waited for more than 30 minutes just to drop off a package. You could see customer service inside attending to someone the whole time.
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December 2023 by Sharon Seleb
Despite all the bad reviews, I've shipped from here a bunch for my business. I think the staff is very professional, quick and courteous! Highly recommend. I prefer this location to the UPS on Halsted.
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October 2023 by P B
Gail the store manager was very helpful. Appreciate her effort!
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July 2023 by Fernanda Gomez
Worst service. Reps are not interested in your time. They just don’t care and are rude
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July 2023 by Ben Pittman
One Of The Best FedEx I Have Even Been In. Great Customer Service By The Entire Staff But Especially Ms. Gail. Amazing Supervisor. ??
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May 2023 by Bene G
I drop off a lot of packages here. They are always friendly and fast.
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January 2023 by nesha green
Great ! Customer service the place is organized & the Employees have great knowledge & Patience , I’ve been here a few times I’ll def be Returning Happy Holidays ?
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December 2022 by Kalah JP Powell
Antonio was absolutely amazing, extremely friendly and very knowledgeable. He provided me with the best assistance during a very difficult time in managing through the details of my uncle's passing. He listened very attentively and provided the best suggestions regarding the printing of our memorial programs and the poster picture of my uncle. He consistently smiled throughout our entire interaction, paid close attention to detail and have exemplified the epitome of what true customer service is all about. And, because of Antonio, the store location will be one of the few locations I will ever consider doing business there.
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November 2022 by Taka Ke
I went to the store to ship two packages and print. I have been in this location before and I have always had a good experience. Although there were 2 other customers in the store the young lady (Tay) immediately acknowledged me when I walked in. Then I was assisted within 2-3 minutes. I wasn’t sure how I wanted to ship but wanted to ensure the items arrived quickly. She gave me a few options after asking some questions. Everyone was really friendly and helpful. She even showed me how to use the print and go feature for some documents I needed to print. It was a smooth process.
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November 2022 by Kyle Walker
The store manager Tay is extremely rude. I’m a frequent FedEx Office customer, and haven’t had any customer service issues whatsoever using FedEx Office all over the US. Unfortunately that wasn’t the case here.
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November 2022 by Marlon Mosley
Nikki ,was so helpful, patient and professional! I really appreciate your detailed assistance.
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October 2022 by Keshia H.
Terrible customer service. Employee was rude and dismissive. Needs to be retrained on how to interact with the public. Would notRecommend this location.
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August 2022 by Leslie Fowler
I placed an emergency order for a standing banner 2 weeks in advanced. They called said they couldn't do the job but provided it to another location which would take a week. Ok all of that is fine. I get a call that it's ready the week it's needed. Come pick it up. I get there they have printed the banner but oh well we don't have the stand that you paid for its on back order. We can only keep your print and refund the cost. Can't give you credit for the print so you can go find a stand. You are just out of luck lady. Sorry we didn't tell you and wasted an entire week of your time. So unprofessional... Offered zero resolution to help after you made the error. Took the job to Staples, got it back the same day with plenty of support and all the appropriate tools...
