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March 2024 by Jon Buckley
The worst customer service I've seen at a FedEx site. The attendant did not want to ship my package or help in any way.
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March 2024 by Kaitlyn Moss
Charges a fee to take a package that I already had a prepaid label for
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March 2024 by Max Moss
Charges a fee when I have a prepaid label
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March 2024 by Dan Eckels
Waste of time. $10 to drop off. Pays to read reviews.
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March 2024 by Mayura Mathew
Take your packages anywhere but here.
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February 2024 by Craig Morris (Devin)
Lights are on but locked and nobody there. Looks like the place was ransacked.
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January 2024 by Mike
This is the most pointless FedEx location in existence. They can’t print out labels when a QR code is provided to them and because it’s in a hotel they charge additional handling fees on labels that are already prepaid.
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December 2023 by Ian Seabrook
Love paying $10 for less than a minute of work and poor customer service! Doubled the cost of my Amazon purchase. At least your know we’re your packages are.
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October 2023 by Niko Ya
Don’t go there. They charging some no sense handling fee. lol a handling fee to ship my prepaid return.
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October 2023 by Mike Holler
Additional fee required for shipping at this location makes me wonder how this place can stay in business with other options nearby.
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July 2023 by Kumar S
Location is inside Hilton hotel and so any package sent from there has an automatic $10 fee on top of the regular package fee! That’s a ripoff! Apparently it’s Hilton charging such fee! FedEx why allow Hilton to charge such fee???
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July 2023 by SanziL Madye
Google should stop showing this as fed ex location. Why I am supposed to pay for prepaid label coz it's in the hotel. I am not staying there.
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July 2023 by Chris Weseloh
Walked all the way here to findout they charge a fee just to drop-off a package. Nope.
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June 2023 by matt stoebe
It is almost impressive how bad this location is. 1. they charge an additional fee (by the hotel) to ship a package. this is 2 dollars for anything under a pound and ranges up well past 10 dollars 2. I dont need to be sweet talked, but the customer service here is truly horrendous. they acted like i had killed their grandmother when i asked them to print the label. Its alright if you dont take QR codes, or have specific policies, but there is a way to be friendly about it. Just go somewhere else. Do not give them your business. its not worth the hassle
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June 2023 by Cee Cee
Nothing on the FedEx website indicates this location charges a fee for a pre-paid drop off. I found this out because Janice the employee rudely informed me - emphasis on rude.
