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March 2025 by Lauren Floyd
The team at this FedEd is so helpful. Anytime I've had print jobs that I had questions or were a bit non standard, they've been very kind over the phone and have been more than willing to help. Thank you, Samantha!
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March 2025 by Teagan Baker
Great experience. Erica, Samantha, and their staff were knowledgeable, helpful, and so kind. They made my first experience printing at FedEx very smooth! I will be coming back to this location for my print needs in the future!
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September 2024 by Marie Campbell
I had to send a package. The CSR was named Gianna. It's hard to get good Customer Service these days.
She was patient and gave me step-by-step instructions on what to do.
Five stars🤸
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July 2024 by Jacquie D
Gianna and Samantha were a pleasure to work with. They provided excellent service and were so helpful in assisting me with completing an urgent print order. I am so appreciative of their efforts and highly recommend this location.
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April 2024 by Jake Swafford
Had a great experience printing out presentation booklets, the team was knowledgeable, communicated and got it done in under 2 hours!
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November 2023 by Andy T
Blame Game!
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November 2023 by Andy Tran
Blame Game!
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October 2023 by Elizabeth “Eli” Evans
Gianna, Erica, and Terry, were INCREDIBLE. Their customer service and professionalism far exceeded my expectations. I came to them with a pretty difficult job and the way the three of them worked together, communicated clearly with me, and kept me informed, made this process a little less stressful! I cannot express my gratitude enough.UPDATE: Sending my thanks again to this incredible team!
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September 2023 by Vesna Siftar
Although the person in the FedEx office was extremely helpful (hence the two stars) the rest of the FedEx services were horrendous. Package got lost in the final destination, FedEx not taking ANY responsibility for the lose, not picking up the phone or even worse NOT calling back after they said they would with updates on the package. Paying $150 for delivery of an envelope with three pieces of paper in it, package getting lost with FedEx removing themselves from any accountability for it is ridiculous. Package was found by ourselves by calling local distributors one by one to find the package, which we did. It only took us to pick the phone and start making the calls , something FedEx does not seem know how to do anymore. FedEx you should be ashamed. Really ashamed of the level of services you offer.
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April 2023 by Olia D.
I shipped an iPhone to trade in with Apple using a pre-paid FedEx label. However, I noticed that the package wasn't moving for a few days after it was dropped off at this FedEx location. When it finally arrived at Apple, they said the package had arrived sealed, but the iPhone was missing. It appears that someone either at this FedEx location or during shipment stole my iPhone, which was supposed to provide me with a $1000 credit towards a new iPhone. Apple eventually covered the cost at their own expense, but I wasted many hours being transferred to multiple departments and being placed on hold due to the unethical actions of some FedEx employees. This location should be investigated and monitored.
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September 2022 by Liv Kim
People were nice and accommodating. I sent them email for printing and ended up sent couple times to make it work. Other than that it is regular FedEx that will do everything not like some other locations.
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September 2022 by Kaitlin Hemric
The manager helped me track down an order that my hotel lost. Called me back three different times to make sure everything worked out! Thank you!
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September 2021 by Mark Nie
The only mailing/office store with anti-static bubble wrap in downtown, god bless.
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June 2021 by Rosalie B.
I dropped a package off at this location on May 24. It was never seen again. No one will help me try to find this package. I have spent hours on the phone with FedEx. Several times I have been transferred over and over again. One time they actually transferred me to a school in New Jersey. I understand that FedEx has a great reputation but please be aware that if something goes wrong NO ONE WILL HELP YOU.
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December 2020 by Nick P
This is a good location. I stopped in yesterday after having serious shipping issues over the holiday. I use several shipping agents and this season lots was lost with fedex and usps. I came in pretty frantic because a high dollar item was Missplaced via fedex. the store employee JOSH went way out of his way to help me and get my package on track. Over the last 15 days of my package being lost no one helped me to the Caliber of this gentleman. Thank you for your help Josh! This young man definitely deserves to be recognized for the quality of work he does.
